Operations Program Coordinator

Stream Data Centers•San Antonio, TX

11h•Hybrid

About The Position

Stream Data Centers is seeking an Operations Program Coordinator to join their Operations team. This role will oversee all business functions supporting a multi-building data center campus. The ideal candidate will have a broad understanding of vendor and supplier management, operation budgets, business improvement processes and assessments, compliance programs, and implementing business directives. Experience in data centers, corporate real estate, or critical infrastructure is required, specifically overseeing third-party contracts and resources for maintenance and operations. Reporting to the Director of Site Operations, the Coordinator will provide daily assistance to Critical Engineering Technicians, minimizing delays in maintenance and repair activities, managing work order processing, spare parts orders and delivery, and developing processes for optimal resource efficiency. Basic project management skills are also essential for team alignment to corporate strategies.

Requirements

5+ years’ experience in an industry that includes operations & maintenance
Familiarity with Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and their application to work orders
Experience working with enterprise asset management and maintenance management software
Experience in collaborating and influencing teams to execute coordinated plans and activities
Experience working in a highly collaborative, cross-functional environment
Proficient with computer systems including email, documents, spreadsheets, Microsoft Teams and SharePoint
Familiarity with OpEx/CapEx budgeting process

Nice To Haves

PMP certification or similar
3+ years’ experience in a critical operations environment
Experience scheduling and planning maintenance for large-scale, complex systems in an operations environment
Six Sigma certification

Responsibilities

Assist in planning and overseeing administration of OpEx and CapEx budgets in coordination with Finance and Operations teams, ensuring accuracy and alignment with operational requirements
Support and collaboration with Finance and Procurement regarding new vendor submissions, RFPs, PRs/POs, service agreements, COI verification, invoice validation, smart hands and utility charges.
Support Director of Site Operations and Critical Facilities Managers with administration of all compliance and regulatory programs.
Facilitate property management oversight including but not limited to the quality delivery of data center housekeeping, landscaping, and 3rd party maintenance services.
Support and advise the implementation of business and operational standards to ensure compliance with SDC policies, procedures, and performance criteria.
Collaborate with site teams, Finance, Procurement, and vendors to manage spare parts and consumables inventory.
Support onboarding programs as well as assist in training new and existing staff.
Develop cross-functional relationships to enhance operations and support internal and external audits.
Develop reports utilizing data and metrics for campus budgets, vendor management, and organizational health for local leadership teams.
Support construction and project activities including but not limited to asset collection and documentation management.
Collaborate with internal stakeholders on CMMS oversight ensuring accurate tracking, reporting of KPIs for monthly reports, and software upgrades.
Maintain the local SharePoint pages ensuring transparency and consistency with SDC national standards.
Provide occasional operational support including after-hours escalation support, and maintenance activities.
Occasional travel for business related needs.
Performs other duties as assigned.