Operations Professional, Showroom Execution

BROAD RIVER RETAIL•Spokane, WA

2d•Hybrid

About The Position

Broad River Retail is currently seeking a Professional, Operations - Showroom Execution to join our new Show Room Execution Team operating out of our Fort Mill DC Location. This well-organized team will partner with DC and Retail Operations and be customer facing. The position is responsible for leading a small team to complete daily goals both at the DC and in various retail locations while operating and traveling in a company vehicle. Leading this team to support our surrounding retail locations with inventory transfers, receiving of inventory, loading and unloading of furniture, furniture prep and assembly in addition to floor moves and repackaging of sold product.

Requirements

Team leadership experience preferred
Physical and clerical labor mindset
Customer Service mindset
Oral communication and listening skills
Ability to work well with a team
Adaptability for changes in the work environment
Microsoft Excel, Teams, and Outlook experience
Strong written and verbal communication skills
Good Driving Record

Responsibilities

Lead department start up meetings daily at DC Location
Efficiently navigate through multiple operational software programs
Demonstrate exceptional customer service
Interdepartmental communications
Exhibit personal excellence by accepting cross-training opportunities
Maintain personal and facility safety by following all material handling and safety guidelines
Follow company Attendance Policies
Track attendance and maintain Paycom edits, time off requests and approvals
Verify items on transfer
Update PAI according to documented process
Maintain IQ Productivity Spreadsheet
Research and communicate Inbound shorts, overs, and damages and provide organized information to management via the documented process
Retrieve delivery BOLs and build Barcode Receiving Batches
Assist with FP&A and showroom moves
Direct showroom moves
Prepare All other duties as assigned