Operations Product Manager (Onsite)
About The Position
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. As the Operations Product Manager – Customer Focal to serve as the primary operational interface for key customer product lines. In this role, you will ensure strong alignment between customer expectations and factory execution, driving performance across cost, quality, schedule, and delivery. This position is based in Melbourne, FL.
Requirements
- Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.
- 5+ years of operations experience in a manufacturing environment
Nice To Haves
- Experience conducting PFMEA’s, DFMEA’s.
- Proficient in power point presentations, excel, SAP.
- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams to achieve operational goals.
- Detail-oriented and capable of managing multiple priorities in a fast-paced environment.
- Experience using analytical and problem-solving skills to effectively identify and resolve issues and mitigate risks.
- The ability to remain focused under pressure to assess and resolve challenges.
- Collins Enterprise Values including Safety | Trust | Accountability | Respect | Collaboration | Innovation
Responsibilities
- Act as the primary operations liaison to General Managers and product leadership, owning operational commitments and ensuring alignment across customer, program, and business objectives.
- Integrate and coordinate cross-functional teams to ensure operational plans are realistic, executable, and aligned with factory capabilities.
- Drive operational readiness and execution by prioritizing tasks, maintaining visibility of risks and actions, and coordinating across functional areas.
- Communicate clearly and consistently with customers and internal stakeholders regarding manufacturing plans, performance, risks, and mitigation strategies.
- Lead operational status updates, reviews, and readouts for assigned products, providing accurate representation of factory performance and timely escalation of issues.
- Support capacity planning, staffing models, and resource allocation decisions to ensure readiness to meet operational commitments.
- Partner with Quality, Production, Supply Chain, and Engineering to monitor performance, identify trends, and drive corrective actions.
- Translate customer priorities into executable factory actions and timelines.
- Support new product introductions, engineering changes, and production transitions to ensure seamless integration into operations.
- Drive problem-solving efforts and resolve issues impacting product flow, material availability, or quality performance.
- Support continuous improvement initiatives aligned with RTX operational excellence principles.
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
- Annual short-term and/or long-term incentive compensation programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
