Operations Manager (Onsite)

RTX•Windsor Locks, CT

1d•$107,500 - $204,500•Onsite

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. As an Operations Manager, you will lead a team of approximately 20 employees supporting Collins Aerospace aftermarket repair operations. You will be responsible for the day-to-day execution of operations, ensuring safety, quality, delivery, customer service, and financial objectives are achieved.

Requirements

University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
Experience in production, operations or manufacturing in supervisory role.

Nice To Haves

Experience in aerospace MRO, component repair, overhaul, or aftermarket operations.
Experience managing operations against turnaround time (TAT), on-time delivery, customer service, quality, and financial targets.
Experience leading cross-functional teams and resolving operational issues in a fast-paced environment.
Ability to communicate at all levels of the organization.
Experience using SAP or equivalent enterprise systems.
Lean manufacturing/continuous improvement experience.

Responsibilities

Lead, develop, and motivate a team of approximately 20 employees, establishing clear expectations and fostering a culture of accountability, safety, quality, and continuous improvement.
Plan, schedule, and coordinate daily operations to meet turnaround time (TAT), customer service, delivery, and sales objectives.
Manage the administrative, operational, financial, technical, and contractual aspects of assigned programs and ensure alignment with business goals.
Partner with cross-functional teams, including Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service, to resolve issues and ensure timely completion of work.
Monitor operational performance, identify constraints and opportunities, and implement corrective actions to improve productivity, quality, delivery, and customer satisfaction.
Lead cost-reduction and process-improvement initiatives utilizing Lean/continuous improvement methodologies.
Ensure employees are properly trained and qualified to perform work in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements.
Ensure adequate staffing and resources are available to properly handle, protect, segregate, and preserve parts throughout the repair process.
Use operational and business systems, including SAP or equivalent enterprise systems, to monitor performance, manage resources, and support data-driven decision making.

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program