Operations Processor-4

U.S. Bank • La Mirada, CA

2d • $20 - $26 • Onsite

About The Position

This is a cross-functional position that provides production support in our cash vault. Duties may include functions related to payment transactions and data entry, archiving, researching, troubleshooting. May have direct contact with 3rd party vendors and / or external customers. Researches exceptions and escalate issues to management as appropriate. This position will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.

Requirements

• High school diploma or equivalent
• Two to four years or more of operations services related work experience
• Strong PC skills
• Good verbal and written communication skills

Nice To Haves

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
• Ability to identify, analyze and resolve exceptions through data interpretation

Responsibilities

• Provides production support in our cash vault.
• Performs functions related to payment transactions and data entry, archiving, researching, and troubleshooting.
• May have direct contact with 3rd party vendors and/or external customers.
• Researches exceptions and escalates issues to management as appropriate.
• Moves trays and carts of work.
• Stands or sits for extended periods of time.
• Performs repetitive motions.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED