Operations Processor - Special Projects

U.S. Bank • Marshall, MN

3d • Hybrid

About The Position

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Execute a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Assist with special projects that involves research, excel spreadsheets, review exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production.

Requirements

• High school diploma or equivalent
• Two to four years or more of operations services related work experience
• Strong PC skills
• Good verbal and written communication skills
• Intermediate Excel experience

Nice To Haves

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide

Responsibilities

• Execute a variety of routine tasks within multiple operational systems and interacts with multiple internal partners.
• Assist with special projects that involves research, excel spreadsheets, review exceptions and escalate issues to management as appropriate.
• Recommend and implement developed processing improvements within production.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED