Operations Processor II

Corebridge Financial•Amarillo, TX

1d•Onsite

About The Position

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. As a Client Contribution Services Associate, you will be responsible for preparing, formatting, and uploading payroll contribution files to ensure accurate and timely processing within system requirements. This role plays a critical part in in ensuring payroll files and corresponding deposits are properly matched and applied to client retirement accounts. Learning agility is required to understand the various bill generation times and various file layouts. This position requires working in a fast-paced, deadline-driven environment with a high technical proficiency to resolve errors, maintain processing accuracy, and support seamless system operations within Client Contribution Services.

Requirements

Strong attention to detail and organizational skills
Ability to manage multiple priorities in a deadline-driven environment
Proficiency in Microsoft Excel preferred, including data review and file formatting
Strong analytical and problem-solving skills
Experience working with payroll files, contribution processing, or data uploads preferred
Ability to quickly identify and resolve system or processing errors

Responsibilities

Format and prepare payroll contribution files in accordance with system and processing requirements.
Upload payroll files and ensure successful system processing
Matching incoming client deposits with corresponding payroll file uploads to ensure accurate and timely paring of contributions
Monitory and work various system error reports to identify and resolve processing issues
Research discrepancies between payroll files and deposits to ensure proper posting of contributions
Collaborate with internal teams to resolve file formatting issues and system errors.
Maintain accurate documentation of file processing activities and issue resolutions
Ensure all processing deadlines are met in a fast-paced, deadline driven environment
Assist in identifying opportunities to improve file processing efficiency and system workflows
Support operation consistency and accuracy within Client Contribution Services
Perform additional duties as assigned to support departmental goals
Work across multiple applications and systems to complete tasks