Operations Portfolio Manager (OPM)

Dynamic Aviation•Bridgewater, VA

6d•Hybrid

About The Position

The Operations Portfolio Manager (OPM) is responsible for the overall success of an assigned business segment by driving profitable growth, ensuring operational excellence, and developing a high-performing workforce. This role serves as the single point of accountability for segment performance, partnering closely with Business Development, Flight Operations, Maintenance, Finance, Human Resources, and customers to achieve strategic objectives. The OPM is responsible for achieving segment SMART goals related to cost margin management, bookings growth, and staffing retention and progression while ensuring safe, compliant, and efficient execution of all operational commitments.

Requirements

Bachelor’s degree in aviation, Business, Operations Management, or related field (or equivalent experience)
5+ years of operational leadership experience
Demonstrated financial management and budgeting experience
Proven ability to lead cross-functional teams and manage customer relationships
Strong business acumen with understanding of revenue generation, cost management, and profitability
Excellent communication, leadership, and decision-making skills
Ability to translate strategic objectives into operational execution
Ability to travel as required
Passport or work authorization requirements

Nice To Haves

Aviation operations, maintenance, or military aviation experience
Experience managing P&L or business unit financial performance
Experience with Pentagon ERP, Dayforce, and business intelligence tools
Experience supporting business development and contract growth activities

Responsibilities

Partners with Business Development to identify, pursue, and secure new business opportunities
Supports proposal development, customer engagement strategies, and contract negotiations
Develops and executes segment growth plans aligned with company strategic objectives
Maintains awareness of market trends, customer requirements, and competitive factors
Establishes and maintains key customer relationships to drive long-term business growth
Owns segment financial performance and accountability
Develops annual operating budgets, forecasts, and capital investment recommendations
Monitors revenue, direct costs, margins, utilization, and profitability metrics
Identifies opportunities to improve cost margin through operational efficiencies, resource optimization, and cost control
Reviews monthly financial performance and implement corrective actions as necessary
Ensures successful execution of all contractual obligations and customer commitments
Maintains accountability for aircraft availability, mission readiness, equipment utilization, and operational performance
Leads cross-functional coordination among Flight Operations, Maintenance, Scheduling, and Support Services
Establishes operational priorities and ensure resources are aligned to customer requirements
Maintains effective utilization of aircraft, personnel, and equipment assets
Optimizes resource allocation to maximize customer service and financial performance
Partners with Maintenance and Operations leadership to improve aircraft availability and reliability
Develops recommendations for fleet utilization and capital investment planning
Owns workforce progression planning and succession development for assigned segment personnel
Partners with HR to recruit, develop, and retain top talent
Conducts regular performance reviews and career development discussions
Establishes development plans and training opportunities that support both employee growth and business needs
Fosters a culture of accountability, engagement, and continuous improvement
Serves as primary operational point of contact for assigned customers
Conducts recurring business reviews with customers
Monitors customer satisfaction and proactively address concerns
Identifies opportunities to expand services and strengthen customer partnerships
Ensures all operations comply with regulatory requirements, contractual obligations, and company policies
Partners with Safety and Quality departments to identify and mitigate operational risks
Supports audits, inspections, and corrective action initiatives
Promotes a culture of safety, compliance, and operational discipline
Utilizes operational and financial data to identify trends and improvement opportunities
Implements corrective actions and monitor results
Drives standardization and best practice across the segment
Other duties as assigned