Operations & Policy Analyst 2 - PMO Analyst

State of Oregon • Salem, OR

7d • $5,458 - $8,352 • Hybrid

About The Position

The Oregon Youth Authority's Information Services Division is looking for a PMO Analyst to help strengthen how the agency plans, governs, and delivers technology projects that support youth safety and services statewide. As part of the Project Management Office (PMO), this position develops and improves standardized project management processes, governance practices, and portfolio reporting so that IT initiatives are consistent, well-documented, and aligned with agency priorities. The PMO Analyst researches project management best practices and statewide IT standards, maintains PMO templates and tools, and supports governance reviews that keep technology work accountable and transparent. This is an opportunity to shape how a mission-driven IT organization plans and delivers its work — bringing structure, clarity, and continuous improvement to teams supporting some of the state's most vulnerable youth.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work in information technology project management, project portfolio administration, business process analysis, or IT governance.
• Any combination of experience and education equivalent to five years of experience in information technology project management, project portfolio administration, business process analysis, or IT governance.
• Ability to analyze complex data and translate findings into actionable recommendations.
• Skill in process mapping, business process analysis, and workflow optimization.
• Strong writing and documentation skills for policy, procedure, and technical content.
• Ability to work with diverse stakeholders and facilitate meetings.
• Knowledge of project management principles and IT operational concepts.

Nice To Haves

• Organizational agility — prioritizing and managing multiple concurrent projects, deadlines, and shifting demands in a fast-paced program office
• Sound judgment in ambiguous situations — sizing up an incomplete or evolving issue and recommending a path forward without precedent
• Governance and compliance mindset — operating within defined standards and approval processes and proactively flagging compliance risk
• Translating technical/project information for non-technical audiences and building buy-in with stakeholders who don't report to this position (will be assessed at additional assessments and/or time of interview)
• Adaptability — adjusting an approach when priorities, tools, or requirements shift, and treating setbacks as a chance to refine process
• Collaborative and respectful team orientation (will be assessed at additional assessments and/or time of interview)
• Experience with SharePoint, MS Project, Power BI, or similar tools preferred.
• Prior experience on public sector projects — familiarity with the procurement, budget, approval, and regulatory environment specific to government work

Responsibilities

• Lead full-lifecycle IT project management — initiation through closeout — including charters, schedules, risk registers, and status reporting.
• Maintain and analyze the Information Services project portfolio, building dashboards, KPIs, and executive-level performance reporting.
• Administer PMO governance processes, including project intake, governance reviews, and materials for leadership and oversight committees.
• Drive continuous improvement of PMO methodologies, templates, and business processes through process mapping and stakeholder facilitation.
• Serve as a liaison across business units, IS teams, and vendors to coordinate technology implementations and resolve project issues.

Benefits

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family.
• Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Wellness Resources: Support for work-life balance, health, and overall well-being.
• Career Development: Opportunities for professional growth and advancement.
• Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner.
• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level