Operations Planner
DP World•Melrose Park, IL
•Hybrid
About The Position
Looking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement. At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career.
Requirements
- Customer service background in logistics with ability to handle problem resolution in timely manner.
- Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
- Must be able to manage inventory in an RF. Portal, and Manual system environment.
- Understand transportation modes and service levels.
Nice To Haves
- Previous Telecommunication site delivery coordination experiences a plus.
Responsibilities
- Provide rate quotes for nonstandard transportation, i.e. expedite shipments.
- Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
- Ensure on-time pickup and delivery, track and trace shipments.
- Apply applicable late reason codes in accordance to Service Failure tracking and reporting
- Work with customer to resolve inventory discrepancies.
- Follow-up with regards to exception reporting and damage assessment, communicate to customer.
- Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
- Other duties as assigned.
Benefits
- Market competitive compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
