Operations Planner

DP World•Perris, CA

8d•$22 - $33•Hybrid

About The Position

DP World is seeking an Operations Planner for its Perris, CA facility. This role offers the opportunity to contribute to a growing team within an organization that values quality, safety, and continuous improvement. The Operations Planner will provide rate quotes for nonstandard transportation, perform order registration, ensure on-time pickup and delivery, track and trace shipments, and resolve inventory discrepancies. The position also involves participating in process flow documentation, standard operating procedures, and identifying opportunities for improvement. This role is ideal for someone looking to accelerate their career in logistics.

Requirements

Customer service background in logistics with ability to handle problem resolution in timely manner.
Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
Must be able to manage inventory in an RF. Portal, and Manual system environment.
Understand transportation modes and service levels.

Nice To Haves

Previous Telecommunication site delivery coordination experiences a plus.

Responsibilities

Provide rate quotes for nonstandard transportation, i.e. expedite shipments.
Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
Ensure on-time pickup and delivery, track and trace shipments.
Apply applicable late reason codes in accordance to Service Failure tracking and reporting.
Work with customer to resolve inventory discrepancies.
Follow-up with regards to exception reporting and damage assessment, communicate to customer.
Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
Other duties as assigned.