Operations Planner

Vopak•Los Angeles, CA

About The Position

Essential Job Functions Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SH&E principles and values; champions safety as necessary Plan, schedule, and prioritize all movements for all terminal activity Responsible for planning & logistics activities for the terminal, identifying potential issues, manpower availability and conflicting activities Communicates planning between Operations, Customer Service, Maintenance, Engineering, third parties and customers Track and analyze planned versus actual activities, develops and implements improvement actions. Communicates with ship and barge agents and owners for scheduling and updates; verifies orders with ships and barges; creates activity plan (incl. timing) and verifies execution. Work closely with customer service to schedule all land activities. Notifies Operations of upcoming activity for preparation purposes Manages New Product Services and commissioning of shore tanks/systems Manages energy optimization program Analyzes and resolves customer complaints, operational problems, (demurrage) bills and claims for customers Utilizes the available resources effectively to achieve maximum productivity Responsible for submitting energy and wharfage reports to outside agencies. Assist in billing and invoicing customers and 3rd parties Contributes to projects from a planning perspective Tracks and reviews Weekly Tank KPI’s for improvements and trends Performs other duties assigned by management that fall within the generally expected scope of this position Experience Requirement College degree (preferred) or minimum of 10 years equivalent work experience High School Diploma or GED Minimum of 5 – 10 years logistics, operations, and terminal experience; familiarity with chemical, oil or technical company, and terminal experience Strong mathematical skills; ability to perform complex calculations including weights and volume Ability to prioritize work; multi-tasking skills; good listener; proven ability to function as a team player Excellent English communications skills, oral and written; experience working with diverse personalities; diplomatic skills Experience working with customers, service orientation Good computer skills including ability to use Microsoft Office Suite, various email and internet programs and applications, financial software, databases, order systems, and other programs used by the Company Competency in performing data analysis and tracking key performance indicators (KPIs) Nice to Have: Experience working with Federal, state and local environmental regulations including RCRA Knowledge of Company processes and infrastructure; ability to locate customer information including contracts; in-depth knowledge of terminals Solid understanding of customer’s internal logistics processes; knowledge of customer products stored with Company; information on key success factors for customer What we can offer: Medical / Dental Insurance Vision Insurance Short Term/Long Term Disability Insurance Holidays (11 fixed holidays) Basic Life/AD&D Insurance Tuition Reimbursement Supplemental Life/AD&D Insurance Vacation 401(k) Incentive Savings Plan Paid Time Off Royal Vopak is the world’s leading independent tank storage company that employs around 6,000 employees in 23 countries throughout the world. We store vital products with care. Products for everyday life of today, and of the future. The energy that allows us to turn on the lights, heat or cool our homes or commute to work; the chemicals found in millions of useful products, including your phones; the edible oils to prepare food. We are also developing new infrastructure solutions to actively contribute to the introduction of future vital products, such as sustainable transport fuels for airplanes, flow batteries for storing clean electricity, and hydrogen, which can be used to store and transport renewable energy. For more information, please visit www.vopak.com

Requirements

College degree (preferred) or minimum of 10 years equivalent work experience
High School Diploma or GED
Minimum of 5 – 10 years logistics, operations, and terminal experience; familiarity with chemical, oil or technical company, and terminal experience
Strong mathematical skills; ability to perform complex calculations including weights and volume
Ability to prioritize work; multi-tasking skills; good listener; proven ability to function as a team player
Excellent English communications skills, oral and written; experience working with diverse personalities; diplomatic skills
Experience working with customers, service orientation
Good computer skills including ability to use Microsoft Office Suite, various email and internet programs and applications, financial software, databases, order systems, and other programs used by the Company
Competency in performing data analysis and tracking key performance indicators (KPIs)

Nice To Haves

Experience working with Federal, state and local environmental regulations including RCRA
Knowledge of Company processes and infrastructure; ability to locate customer information including contracts; in-depth knowledge of terminals
Solid understanding of customer’s internal logistics processes; knowledge of customer products stored with Company; information on key success factors for customer

Responsibilities

Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SH&E principles and values; champions safety as necessary
Plan, schedule, and prioritize all movements for all terminal activity
Responsible for planning & logistics activities for the terminal, identifying potential issues, manpower availability and conflicting activities
Communicates planning between Operations, Customer Service, Maintenance, Engineering, third parties and customers
Track and analyze planned versus actual activities, develops and implements improvement actions.
Communicates with ship and barge agents and owners for scheduling and updates; verifies orders with ships and barges; creates activity plan (incl. timing) and verifies execution.
Work closely with customer service to schedule all land activities.
Notifies Operations of upcoming activity for preparation purposes
Manages New Product Services and commissioning of shore tanks/systems
Manages energy optimization program
Analyzes and resolves customer complaints, operational problems, (demurrage) bills and claims for customers
Utilizes the available resources effectively to achieve maximum productivity
Responsible for submitting energy and wharfage reports to outside agencies.
Assist in billing and invoicing customers and 3rd parties
Contributes to projects from a planning perspective
Tracks and reviews Weekly Tank KPI’s for improvements and trends
Performs other duties assigned by management that fall within the generally expected scope of this position