Operations Officer- Milton Keynes and Northamptonshire

The Duke of Edinburgh's Award
Hybrid

About The Position

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back. The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life. Our structured programmes of volunteering, physical and skills-based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills. Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations. Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people. While managing these relationships, across your portfolio area in Milton Keynes and Northamptonshire you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation. You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home. Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.

Requirements

  • Outstanding communication and interpersonal skills to engage with internal and external stakeholders
  • Skills to inspire and influence stakeholders to enable young people to participate in DofE
  • Exceptionally organised
  • Ability to prioritise workload
  • Ability to meet deadlines
  • Excellent administrative skills
  • Computer literate
  • Competent in MS Office applications
  • Flexible in approach
  • Positive outlook
  • Actively contribute to our team
  • Live within or easily commutable to the portfolio area (Milton Keynes and Northamptonshire)
  • Willingness to travel to meet Licensed Organisations as required utilising public transport or own vehicle

Nice To Haves

  • Team player
  • Passion for the development of young people
  • Enthusiastic
  • Engage and influence a variety of stakeholders
  • Authentic ambassador for the DofE

Responsibilities

  • Closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs)
  • Ensuring those within your portfolio offer quality and inclusive DofE programmes to young people
  • Identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation
  • Undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area

Benefits

  • Generous pension contribution
  • Employee assistance programme
  • Healthcare cash plan
  • Volunteer leave
  • 25 days holiday
  • Bank Holidays
  • 3 additional days paid leave between Christmas and the New Year
  • Buy additional annual leave
  • Benefits discount website
  • Death in service benefit 4 x salary
  • Incapacity benefit
  • Generous family leave
  • Sick leave
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