Operations Officer

BROWARD CHILDRENS CENTER • Pompano Beach, FL

3d • Onsite

About The Position

The Operations Officer is responsible for overseeing the daily administrative and operational functions of the nonprofit organization to ensure efficiency, compliance, and alignment with the organization’s mission. This role supports strategic goals by managing internal processes, supervising operational staff, coordinating facilities and resources, and improving systems that enhance service delivery and organizational effectiveness.

Requirements

• Bachelor’s degree in Business Administration, Public Administration, Nonprofit Management, or related field preferred. Equivalent combination of education and experience may be considered.
• Minimum of 5 years of progressively responsible operations, administration, or management experience.
• Experience in a nonprofit, healthcare, education, or social services environment preferred.
• Supervisory experience strongly preferred.
• Strong leadership and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of budgeting, compliance, and operational best practices.
• Proficiency in Microsoft Office and organizational software systems.
• Ability to analyze problems and implement practical solutions.
• Commitment to the mission and values of a nonprofit organization.

Responsibilities

• Oversee day-to-day operations of the organization, ensuring smooth and efficient workflow across departments.
• Develop, implement, and monitor operational policies, procedures, and best practices.
• Evaluate current processes and recommend improvements to increase efficiency and productivity.
• Ensure organizational operations align with the mission, goals, and strategic plan.
• Manage administrative functions including office operations, records management, purchasing, and vendor relationships.
• Oversee facility operations, maintenance schedules, and safety procedures.
• Ensure adequate supplies, equipment, and resources are available for staff and programs.
• Maintain contracts, service agreements, and operational documentation.
• Ensure compliance with applicable federal, state, and local laws, nonprofit regulations, licensing requirements, and internal policies.
• Assist with audits, inspections, and reporting requirements.
• Support risk management efforts including workplace safety, emergency preparedness, and insurance coordination.
• Maintain confidentiality of organizational and employee information.
• Assist leadership with budget planning and monitoring operational expenditures.
• Review invoices, purchase requests, and vendor contracts for operational needs.
• Identify cost-saving opportunities while maintaining service quality.
• Collaborate with Human Resources on onboarding, staffing logistics, training coordination, and employee relations matters as needed.
• Support implementation of organizational policies and employee procedures.
• Supervise assigned staff, contractors, or volunteers.
• Provide coaching, training, and performance feedback.
• Foster a positive, collaborative, and mission-driven work environment.
• Participate in leadership meetings and organizational planning initiatives.
• Prepare operational reports, metrics, and recommendations for executive leadership and board committees as requested.
• Lead special projects and cross-functional initiatives.

Benefits

• Step Up Scholarship for Students with Unique Abilities (Pre-K up to 8th grade).
• Private Therapy Services for those that qualify.
• Breakfast, lunch, and snacks are included.
• Early Learning Coalition of Broward County School Readiness Program (for children ages 1 up to 3 years old).
• Early Steps Therapy Services for those that qualify.
• Breakfast, lunch, and snacks are included.
• Employee Daycare (for ages 1 year through 5 years old), inclusive of breakfast, lunch, and snacks.
• Childcare when Broward County has non-school days (winter break, spring break, thanksgiving break), with the exception of major holidays (Thanksgiving, Christmas day, etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level