Operations Manager

John Gore Organization•New York, NY

2d•Onsite

About The Position

The John Gore Organization (JGO) is a leading presenter, distributor, and marketer of Broadway theater worldwide. Led by owner John Gore, a record 27-time Tony Award winner and Emmy Award recipient, its family of companies includes Broadway Across America, Broadway.com, The Broadway Channel, BroadwayBox.com, Group Sales Box Office, and Broadway Brands. JGO presents live theater in more than 45 cities across North America, as well as on Broadway, Off-Broadway, London’s West End, Japan, and China. Its productions have earned Tony Awards in every producing category, along with numerous Drama League, Drama Desk, and Olivier Awards. The organization is committed to expanding access to the arts and supporting theater education initiatives that inspire and develop the next generation of artists, audiences, and industry leaders. John Gore also oversees John Gore Studios, a British film and television studio dedicated to preserving iconic heritage IP and championing new storytelling. We are committed to developing an inclusive and supportive culture, where employees have equal opportunity for growth. $31.25/hour FLSA Status: Exempt Summary The Operations Manager will be central to BAA’s national operations team, supporting the National Director and SVP, Operations and Labor. The ideal candidate will possess an eagerness to learn new skills, great communications skills (written & verbal), comfort with learning new software systems, and is very detail oriented. The ability to fully execute tasks within deadlines and flexibility with changing seasonal workloads and responsibilities are also key to working in this department.

Requirements

Proficiency in Microsoft office (Excel, Word, PowerPoint, Teams) and Adobe Pro
Bachelor’s degree or relevant work experience preferred
Ability to read, analyze, and interpret pricing proposals and negotiations
Excellent written and verbal communication skills
The ability to communicate with colleagues both inside and outside the company at all levels
Ability to draft and send e-mails in MS Outlook along with follow-up, as needed
Ability to prioritize workflow based on deadlines
Ability to troubleshoot problems and find creative solutions
Eagerness to learn new skills
Great communications skills (written & verbal)
Comfort with learning new software systems
Very detail oriented
Ability to fully execute tasks within deadlines
Flexibility with changing seasonal workloads and responsibilities

Nice To Haves

Strong reading comprehension skills
Attention to detail and organizational skills are crucial
Offers assistance and support to co-workers
Works cooperatively in group situations
Able to work around unexpected changes of circumstance or workload
Modifies a planned course of action based on new circumstances
Changes communication style to achieve the best results
Ability to keep track of a wide variety of information and adapt processes accordingly
Looks for ways to improve and promote quality
Demonstrates accuracy and thoroughness
Fosters team cooperation
Understands team roles and responsibilities
Supports group problem solving
Comfortable working in a fast-paced environment

Responsibilities

Collaborate with National Director on season pricing process overseeing pricing of multiple markets
Manage final schedule review process
Co-manage settlement database
Prepare settlement memos for select markets
Draft and send e-mails and track action items and deadlines
Set up and maintain spreadsheets
Edit and organize PDFs in Adobe Pro
Data Entry
Checking various materials for accuracy
Coordinate, review, and perform engagement settlements
Special seasonal projects as needed