Concord - Operations Manager

WeDriveU•Concord, NC

16h•Onsite

About The Position

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Requirements

3+ years' experience in Operations Management
Outstanding interpersonal and communication skills.
Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel skills
Excellent customer service skills
Self-motivated with the ability to prioritize and problem solve
Licensed Class B driver (Passenger and Air brakes endorsement) a bonus but not required
Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period

Nice To Haves

Prior knowledge of DMV policies and procedures is preferred but not required
Work experience in public or private alternative transportation demand management (TDM) highly desirable

Responsibilities

Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies
Ensure that all bus routes are constantly operating and adequately servicing the client’s needs
Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management)
Hire (interviews, road tests, training, etc.), train and develop new drivers
Analyze and interpret ridership numbers and suggest route changes accordingly
Support the development of company policy and procedures
Support the General Manager as needed
Additional duties and responsibilities may apply