Operations Manager - Science Museum Minnesota

Compass Group•Saint Paul, MN

9d•$60,000 - $65,000•Onsite

About The Position

Bring exceptional hospitality to life in a place built for discovery. As the Manager of Operations, you will lead daily food and beverage operations at the Science Museum of Minnesota, support a welcoming experience for every guest, and guide teams in delivering consistent service. You will oversee staffing, service execution, financial controls, safety standards, inventory, and event readiness while partnering across culinary, hospitality, and venue teams.

Requirements

Three or more years of food and beverage, hospitality, restaurant, catering, or venue operations experience
One or more years of supervisory or management experience
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Experience using point-of-sale, scheduling, inventory, and financial-reporting systems
Working knowledge of food safety, sanitation, responsible alcohol service, and workplace safety requirements
Food protection manager certification or ability to obtain certification within the required timeframe
Responsible alcohol service certification or ability to obtain certification, when applicable

Nice To Haves

Associates’s degree in hospitality, business administration, food service management, or a related field preferred

Responsibilities

Leads daily food and beverage operations across assigned service areas
Supervises, schedules, trains, and develops hourly team members and supervisors
Coordinates operational plans for museum attendance, special events, catering, and peak service periods
Maintains service, presentation, food safety, sanitation, and responsible alcohol service standards
Monitors labor, product costs, inventory, waste, and other controllable expenses
Reviews forecasts, sales reports, schedules, event details, and operational results
Partners with culinary and purchasing teams to maintain appropriate product and equipment levels
Resolves guest concerns and follows through with venue and Levy leadership
Conducts pre-shift meetings and communicates menu, service, safety, and event information
Ensures compliance with Levy policies, venue requirements, and applicable regulations
Supports recruiting, onboarding, performance management, and team-member development
Identifies opportunities to improve service, efficiency, revenue, and the overall guest experience