Operations Manager

Inspired HR • Calgary, AB

15d • Onsite

About The Position

Well-run distributor seeks an unusually talented Operations Manager to run a fresh-produce warehouse the way it ought to be run — safe, efficient, profitable, and a little better every single day. The Operations Manager will own the building, including production, repack, shipping and receiving, Q/A and inventory, and maintenance, and will be responsible for the outcomes without excuses. This role reports to the Chief Operating Officer, and the floor reports to the Operations Manager.

Requirements

• Seven to ten years running operations in a food-production facility.
• Genuinely fluent in Lean or Six Sigma (applied thinking, not just certification).
• Strong financial and data analysis skills.
• Excellent communication skills.
• Ability to do the job well in a fraction of the time most competent people think possible.

Nice To Haves

• A degree in business, engineering, or operations.

Responsibilities

• Raise the average by coaching, mentoring, and developing supervisors and managers, and building a culture of accountability.
• Match people to the work by owning scheduling and staffing across all departments to align with business needs.
• Lead hard and well, guarding the team's well-being and work-life harmony.
• Map the floor and design out waste by analyzing product flow from receiving to shipping, identifying and eliminating inefficiencies.
• Document improvements and new layouts as standards.
• Be impossible to surprise by keeping maintenance current and scheduled, and proactively identifying potential failures.
• Invent and simplify strategies to make the building more productive and reduce complexity.
• Dive deep on data by reviewing KPIs constantly and using them for improvement, while also validating with on-floor anecdotes.
• Respect every dollar by managing costs and budgets to plan and practicing frugality.
• Get grade-out right by balancing high-quality product with minimizing waste.
• Insist on the highest standards for food safety and production best practices.
• Own safety completely, including food safety, facility safety, OHS, and maintenance.
• Enforce standards by ensuring supervisors and employees follow policy and procedure.
• Keep the bar high by regularly training the Quality Control and Food Safety team.
• Treat SOPs as living documents, reviewing and rewriting them as reality changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager