Operations Manager (1164)
TAMMAC HOLDINGS CORP•Wayne, PA
•Onsite
About The Position
The Operations Manager is responsible for the day-to-day leadership, performance, and workflow management of Loan Processing, Data Entry, and Closing functions. This role ensures loans move efficiently from application through funding while maintaining service standards, production goals, quality expectations, and regulatory compliance.
Requirements
- 5+ years of financial operations experience in a mortgage or consumer finance company
- 3+ years of leadership experience managing loan originations, or related teams.
- Strong knowledge of loan operations workflows.
- Strong communication, organizational, and analytical skills.
- Proficiency in Microsoft Office and loan operating systems.
Responsibilities
- Manage supervisors, team leads, and staff across Processing, Data Entry, and Closing.
- Ensure production goals are met and monitor team performance.
- Coach, develop, and hold staff accountable to quality and productivity expectations.
- Oversee loan pipeline flow from submission through funding.
- Identify bottlenecks and allocate resources to meet turn times.
- Monitor file quality, documentation accuracy, and funding readiness.
- Implement process improvements and reporting tools.
- Partner with Sales, Compliance, IT, Finance, and Senior Leadership.
Benefits
- Competitive compensation
- Comprehensive medical, dental, and vision coverage
- 401(k)
- Generous PTO and paid holidays
- Exciting team events and collaborative culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
