Operations Manager, Solutions4Good

Soles4Souls • Wadley, AL

30d • Onsite

About The Position

Soles4Souls recently acquired Erren Recondition, a specialist in footwear and apparel reconditioning based in Arnhem, Netherlands. This acquisition expands Soles4Souls’ ability to help brands and retailers extend product life through cleaning, refurbishment, and remediation services. We are seeking a full-time Operations Manager to lead operations related to this acquisition, oversee the launch of new capabilities at our Wadley, Alabama warehouse, and serve as the operational bridge between our U.S. and European teams.

Requirements

• 5+ years of relevant operations, product, remediation and quality experience
• Ability to travel for at least 2 weeks to onboard in Arnhem, Netherlands, and potentially more
• Ability to work onsite at the Wadley, AL warehouse for five days (hours of operation: 7-3:30 CT)
• Ability to obtain and maintain forklift certification
• Ability to lift up to 35 pounds and perform repeated lifting as required
• High school diploma or GED required
• Ability to pass a background check
• Valid driver’s license required

Nice To Haves

• International or cross-border operations experience preferred

Responsibilities

• Serve as the operational lead for Solutions4Good in Wadley, including the launch of new capabilities such as mold remediation, cleaning, and refurbishment
• Oversee day-to-day operations to ensure projects are executed effectively, safely, and on schedule
• Coordinate timelines, manage priorities, allocate resources, and ensure quality standards are consistently met
• Partner closely with the Erren Recondition team in Europe, the Business Development team and donors on communication project planning, timelines, and operational execution
• Lead training and onboarding on the Erren operational model, including processes, quality standards, and project management approach
• Establish, document, and maintain standard operating procedures (SOPs) for U.S. operations
• Ensure compliance with all applicable U.S. regulations, safety standards, and company policies
• Participate in organizational, team, and departmental meetings as assigned
• Perform additional duties as assigned by the Director of Warehouse & Logistics or the General Manager, Solutions4Good

Benefits

• Benefits include medical insurance with 80% employer coverage, HRA account, 100% dental insurance & vision coverage, long-term disability, life, 401K with up to 6% employer match, professional development benefits, open FTO and paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees