Operations Manager Onsite Dallas TX
About The Position
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
Requirements
- Bachelor’s degree in Business, Education, Social Services, or related field (Master’s preferred).
- 3–5 years of experience in workforce development, youth programs, or related human services.
- Supervisory or management experience required.
- Strong knowledge of youth development principles, career pathways, and workforce initiatives.
- Excellent organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with MS Office and case management systems
Responsibilities
- Oversee daily operations of youth workforce programs, ensuring compliance with organizational policies, funding contracts, and regulatory requirements.
- Monitor program performance metrics, ensuring goals are met or exceeded.
- Develop and implement program procedures, workflows, and quality assurance measures.
- Ensure accurate and timely documentation, reporting, and data entry into case management systems.
- Recruit, train, supervise, and evaluate program staff.
- Provide coaching and professional development opportunities to support staff growth.
- Foster a positive, collaborative, and results-driven work environment.
- Ensure youth receive quality case management, career readiness training, and support services.
- Oversee intake, assessment, and enrollment processes.
- Promote youth engagement through innovative programming and supportive service strategies.
- Address escalated participant issues and provide guidance for resolution.
- Develop and maintain partnerships with schools, employers, training providers, and community organizations.
- Represent the program in community meetings, events, and stakeholder discussions.
- Collaborate with internal teams to coordinate wraparound services for participants.
- Assist with budget monitoring and resource allocation to ensure efficient program operations.
- Participate in audits and monitoring visits as needed.
- Contribute to strategic planning and continuous improvement efforts.
- Perform additional responsibilities as assigned by leadership.
- Lead employer engagement strategies to expand job placement, internships, apprenticeships, and work experience opportunities for youth.
- Partner with the Employer Engagement Services team to align training and workforce readiness with employer needs.
- Maintain strong relationships with local employers to support career pathways and hiring pipelines.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
