(USA) Operations Manager

WalmartTuscaloosa, AL
$65,000 - $100,000Onsite

About The Position

The Operations Manager role involves initiating, directing, and participating in community outreach programs, ensuring compliance with company policies and procedures, and providing supervision and development opportunities for associates. This role also focuses on driving financial performance, coordinating job-related activities, and upholding company values and standards of ethics and integrity. The Operations Manager is expected to build high-performing teams, foster a culture of belonging, and act with integrity in all aspects of their work. They will serve customers and members by delivering results, making data-driven decisions, and striving for excellence through continuous improvement and adaptability.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Initiates, directs, and participates in community outreach programs.
  • Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing controls, maintaining quality standards, and overseeing reviews.
  • Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, evaluating performance, and providing recognition.
  • Models and demonstrates exceptional customer service standards.
  • Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing action plans.
  • Coordinates, completes, and oversees job-related activities and assignments by developing relationships, supporting initiatives, identifying goals, and measuring progress.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
  • Works collaboratively, builds strong and trusting relationships, and communicates with impact to motivate and influence.
  • Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Serves customers and members by delivering results, putting the customer first, and adapting to how, where, and when customers shop.
  • Makes decisions based on data insights and analysis, balancing short and long-term priorities.
  • Displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program (tuition, books, and fees paid by Walmart for full-time and part-time associates)
  • Performance-based bonus awards
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