(USA) Operations Manager

Walmart•St. Matthews, KY

2d•$65,000 - $100,000•Onsite

About The Position

The Operations Manager role involves initiating, directing, and participating in community outreach programs, ensuring compliance with company policies and procedures, and providing supervision and development opportunities for associates. This role also focuses on driving financial performance, coordinating job-related activities, and upholding company values and standards of ethics and integrity. The Operations Manager is expected to build high-performing teams, work collaboratively, and act with integrity to support Walmart's goal of becoming a regenerative company. They will also be responsible for serving customers by putting them first, making data-driven decisions, and striving for excellence through continuous improvement and adaptability.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Initiates, directs, and participates in community outreach programs.
Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing controls, maintaining quality standards, and overseeing reviews.
Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, evaluating performance, and providing recognition.
Models and demonstrates exceptional customer service standards.
Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing action plans.
Coordinates, completes, and oversees job-related activities and assignments by developing relationships, supporting initiatives, identifying goals, and measuring progress.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
Works collaboratively, builds strong and trusting relationships, and communicates with impact to motivate and influence.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program (tuition, books, and fees paid by Walmart for full-time and part-time associates)
Performance-based bonus awards