Facilities Operations Manager

Block by Block•Columbia, MO

11d•Onsite

About The Position

Join Block by Block in making a difference in YOUR community! We are seeking an Operations Manager to lead our team in creating a vibrant and welcoming downtown experience in Columbia. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of approximately 11 employees, and a passion for creating a great experience.

Requirements

High School Diploma Required
Minimum of 5 years Management Experience in a similar field.
City of Columbia Security Licensure required or will need to get within 30 days of hire.
Expert Customer Service Skills -- Must lead by example with their friendliness and with a positive attitude.
Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
Excellent Communication Skills
Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

Nice To Haves

College or Extended Education preferred
5-7 years of experience in facilities operations management, security operations, hospitality/tourism management, event management, or public spaces administration.

Responsibilities

Hiring and training a positive, skilled, and dependable team.
Adjusting the deployment of resources to match changing needs.
Identifying and solving problems to improve program quality.
Procuring and managing inventory of supplies and equipment.
Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
Hands-on working management in the field to provide coaching, mentoring, and continuous training.