Operations Manager

Ferguson Enterprises • Charleston, SC

3d • $5,175 - $11,275 • Onsite

About The Position

Ferguson is hiring an Operations Manager to lead business operations across the Carolinas. This role leads our customer-facing team and oversees day-to-day branch functions to drive performance and deliver a strong customer experience.

Requirements

• 2+ years management / leadership experience coupled with handling inventory / operational tasks
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Outstanding organizational and leadership skills to optimally respond to urgent situations
• Must be process oriented with good judgment and decision-making abilities
• Strong interpersonal skills and the ability and desire to lead a team
• A confirmed understanding of OSHA and DOT regulations
• Strong technical skills included but not limited to Microsoft O365 applications

Nice To Haves

• Bachelor’s Degree is preferred, equivalent experience will be considered
• Sales or Operations experience in the HVAC sector of our business is preferred
• Warehouse Management System (WMS) experience is recommended

Responsibilities

• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools for our HVAC business
• Manage our HVAC Equipment claim back process
• Support and perform Operational tasks and initiatives in our HVAC business
• Drive safety, quality and profitability to meet or exceed company objectives
• Act as a strategic partner on the leadership team and liaison among different departments to improve operation results
• Ensure warehouse operation is led with efficiency and success
• Handle inventory control in our warehouse
• Interact with vendors to coordinate inventory returns

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree