Operations Manager- Charleston, SC
Window Nation•Charleston, SC
•$95,000 - $100,000•Onsite
About The Position
Window Nation is seeking an experienced Operations Manager to lead their Installation Services team in Charleston, SC. This role involves overseeing daily branch operations, developing high-performing teams, improving operational efficiency, and ensuring exceptional customer installation experiences. The ideal candidate is passionate about leading people, improving processes, managing business performance, and driving operational excellence within a fast-paced, growing home remodeling company.
Requirements
- 7+ years of operations or service industry experience
- 4+ years of leadership experience managing teams
- 3+ years managing branch financials and P&L performance
- Experience improving operational efficiency and process execution
- Strong leadership, communication, and organizational skills
- Valid driver's license with an acceptable driving record
- Must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
Nice To Haves
- Bachelor's degree
- Experience managing installation, construction, or field service operations
- Experience recruiting and managing subcontractors or independent installers
- Knowledge of residential construction, window/door installation, or building codes
- Salesforce, Microsoft Dynamics, or CRM experience
- Advanced Microsoft Office skills
Responsibilities
- Lead all daily installation operations for the branch
- Manage installation schedules, workflow, and operational efficiency
- Drive branch profitability while managing expenses and budgets
- Own branch P&L performance and margin improvement initiatives
- Analyze operational metrics and implement process improvements
- Lead, coach, and develop supervisors and team members
- Recruit, onboard, and maintain appropriate staffing levels
- Partner with Sales, Customer Service, Warehouse, and Regional Leadership to ensure seamless project execution
- Improve installation quality, productivity, and customer satisfaction
- Identify operational challenges, determine root causes, and implement long-term solutions
- Maintain compliance with company policies, licensing, and safety requirements
- Help standardize best practices across the region
Benefits
- Competitive salary: $95,000-$100,000
- Performance-based bonus opportunities
- Comprehensive medical, dental, vision, and life insurance
- 401(k) with company options
- Paid Time Off (PTO)
- Career advancement opportunities within a rapidly growing national company
- Collaborative leadership team and strong operational support
- A culture built on accountability, teamwork, and continuous improvement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
