PRO Operations Manager- Atlanta, GA

Temco LogisticsAtlanta, GA
Onsite

About The Position

The Operations Manager supports the General Manager in overseeing daily operations at a Temco Logistics PRO site supporting multiple lines of business. This role plays a critical leadership function in ensuring safe, compliant, and efficient delivery operations while supporting frontline teams, operational execution, and customer service across multiple delivery models. This position requires a strong field‑based leadership presence and experience operating in regulated transportation and distribution environments.

Requirements

  • Bachelor’s degree in business, logistics, operations, or a related field, or equivalent experience in transportation or distribution leadership.
  • Proven experience in logistics, transportation, or distribution operations, preferably within a multi‑line or regulated environment.
  • Demonstrated experience leading professional or CDL driver teams, including coaching, performance management, and accountability.
  • Working knowledge of DOT regulations, safety compliance, and transportation best practices.
  • Experience supporting yard operations, load‑out activities, and on‑road execution.
  • Strong leadership presence with the ability to engage and support frontline teams in both field and office environments.
  • Excellent communication, organizational, and problem‑solving skills.
  • Ability to adapt and lead effectively in a fast‑paced, multi‑line‑of‑business (DFS, MDO, FDC) environment.
  • Proficiency in Microsoft Office Suite and operational or compliance‑related systems.

Responsibilities

  • Support the General Manager in managing daily operations across DFS, MDO, and FDC functions to ensure safe, compliant, and reliable service execution.
  • Provide hands‑on leadership to professional drivers and operational teams across yard, warehouse, office, and on‑road environments.
  • Support routing, dispatch, and delivery execution across multiple operating models in alignment with service expectations and operational requirements.
  • Reinforce DOT, safety, and company compliance standards across all lines of business.
  • Maintain visibility during load‑out, dispatch, and field operations to support driver accountability and operational readiness.
  • Lead and support driver onboarding, training, performance management, and corrective action processes in partnership with HR and Safety teams.
  • Assist in resolving operational issues, delivery exceptions, service escalations, and customer concerns in a timely and professional manner.
  • Collaborate with cross‑functional partners including Safety, Training, HR, Recruiting, and Operational Excellence to ensure alignment and continuity.
  • Support administrative oversight including scheduling, payroll coordination, equipment accountability, and operational readiness activities.
  • Contribute to continuous improvement initiatives that enhance safety, service quality, employee experience, and operational efficiency.
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