Operations Manager - UW Medical Center Montlake

University of Washington•Seattle, WA

16h

About The Position

The Operations Manager joins the UW Medical Center–Montlake facilities and maintenance team and manages the maintenance and operation of UWMC buildings, equipment, and other facilities. The role supervises trade workers across facilities operations, plumbing, electrical, refrigeration, HVAC, and other trades needed to support a large institutional building. It includes cost projections, material control, and review and support of construction and improvement projects affecting the facility. The Operations Manager oversees maintenance, repair, installation, and alteration work; work assignments and work-order completion; building-system shutdowns and testing; safety and regulatory compliance; training and performance management for direct reports; budgets, materials, and service contracts; and coordination with clients, consultants, contractors, and other departments. The position also plans utility shutdowns, responds to client concerns and off-hour emergencies, and provides support to the Division Director when needed.

Requirements

At least 3 years of applicable experience in facilities maintenance or a trade specialty, or equivalent education/experience.
At least 2 years of supervisory experience, or equivalent education may be considered.
Excellent communication skills with diverse staff and clients; ability to communicate appropriately, professionally, respectfully, and effectively with team members.
Ability to be flexible, organized, and effective in stressful situations.
Ability to maintain good working relationships within the department and with other departments.
Obtain local and/or state certificates as required.
Ability to read and communicate effectively in English, with strong verbal and written composition skills.
Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements such as a license, certification, or registration apply.

Nice To Haves

Strong electrical knowledge and experience preferred.

Responsibilities

Supervise full-time journey and lead workers performing operation, installation, repair, maintenance, and alteration of plant facilities and equipment.
Provide oversight of system shutdowns and plan utility shutdowns for maintenance, improvements, and construction work.
Conduct shop meetings, discuss tasks and problems with craft personnel, and oversee shop safety.
Ensure assigned personnel follow safety rules and precautions and participate in committees overseeing safety and regulatory compliance.
Verify mandatory and elective training is scheduled and documented for direct-reporting staff.
Work collaboratively across department and functional lines, build working relationships, meet commitments and deadlines, and use sound judgment to solve problems.
Review workloads, prioritize and assign work to craft personnel, review completed work orders, and visit job sites to advise on task completion.
Maintain computerized maintenance management system programs for preventive maintenance scheduling, operations, and projects.
Respond to client concerns about operations, maintenance, and alteration projects; maintain client relations and provide customer service.
Estimate job costs and oversee budgets when approving requests for materials, parts, tools, and equipment.
Manage and review service contracts to ensure proper performance.
Attend meetings, gather data, meet with consultants and contractors, and review blueprints and specifications for construction, remodeling, and maintenance projects.
Assist in interviewing and selecting consultants and participate in selecting complex infrastructure and building systems and equipment.
Schedule and review building-system confidence testing to ensure regulatory compliance.
Write departmental policies and procedures for operational functions and regulatory compliance.
Review and respond to incident, accident, quality-improvement, and utility-disruption reports.
Interview and hire full- and part-time employees; train employees; conduct evaluations; counsel employees; and recommend disciplinary action.
Provide input to the Division Director concerning the work unit’s activities, structure, and direction, and provide support during the Director’s absence.
Respond to off-hour emergencies and perform related duties as required.