Operations Manager

Mohegan • Decatur, GA

5d • Onsite

About The Position

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

Requirements

• 3-5 years’ leadership experience in a terminal setting, preferably in the transportation industry.
• Safety oriented

Nice To Haves

• Post-secondary education in transportation or logistics desired. A suitable level of practical experience will be considered in lieu of education.

Responsibilities

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Recognize problems and work with others towards a practical and speedy resolution.
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
• Other related duties related as may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed