Operations Manager

Sunstate Equipment Co., LLC • Phoenix, AZ

6d • Onsite

About The Position

Sunstate Equipment Co. is seeking an Operations Manager. This role is hiring immediately, with pay dependent on experience and paid weekly. The typical schedule is Monday through Friday, with 55-60 hours per week. Sunstate Equipment Co. is a proud Second Chance employer that evaluates every candidate on a case-by-case basis. At Sunstate, every employee is valued, respected, and fairly compensated. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry.

Requirements

• Strong leadership experience 3+ years required
• Advanced communication skills, both verbally and written, in English.
• Advanced customer relations and problem-solving skills.
• Intermediate typing and computer skills – specifically with Microsoft Office
• Collaboratively work with branch employees and management to achieve business sales and efficiency goals.

Nice To Haves

• Construction/Construction Rental experience a plus
• Previous sales experience preferred
• Proven track record developing and empowering your team
• Maintain High standards with regards to Safety and Service
• Bilingual a plus

Responsibilities

• Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans
• Monitor fleet performance and prepare equipment requisitions for additional equipment.
• Conduct monthly Safety Meeting, while maintaining safety culture
• Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance
• Participate in employee job performance reviews and develop action plans for their continual training and development
• Promote a teamwork-oriented environment to provide exceptional customer service
• Develop and empower all employees to make sound decisions
• Assist in maintaining company standards with the facility, equipment and delivery fleet. This includes cleanliness, organization and appearance of personal workspaces
• Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
• Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople

Benefits

• Company truck, cell phone, and laptop provided
• Annual Bonus
• 401K Matching
• Amazing Benefits package
• Work boot allowance
• Rent ANY of our equipment for FREE
• Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!
• Baby Bonding
• My Holiday vacation time
• Discounts on everything from movie tickets to cell phone bills

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed