Operations Manager - White Plains, NY

Military Spouse Corporate Career Network • White Plains, NY

1d • Onsite

About The Position

The Global Ocean Freight (GOF) team is responsible for the commercial and operational management of ADM-controlled dry bulk vessels worldwide. Acting as the primary liaison between vessel owners, charterers, port agents, terminals, and internal business partners, the team ensures the safe, efficient, compliant, and cost-effective execution of global voyages. The Operations Manager manages the day-to-day commercial operation of assigned vessels throughout the voyage lifecycle. Responsibilities include voyage execution, bunker procurement, cargo planning, agency management, laytime and freight settlement, claims resolution, regulatory compliance, voyage optimization, and performance monitoring. This role requires strong commercial judgment, technical expertise, leadership, and the ability to make timely decisions in a fast-paced 24/7 global shipping environment.

Requirements

• Excellent written and verbal communication.
• Strong commercial awareness and analytical problem-solving.
• Ability to manage multiple priorities under pressure.
• Independent decision-making supported by sound judgment.
• Advanced Microsoft Office proficiency; experience with voyage management systems.
• Relationship management with owners, brokers, terminals and service providers.
• Commitment to safety, compliance and continuous improvement.
• Bachelor's degree or equivalent maritime experience.
• Minimum seven years operating dry bulk vessels.
• Experience with IMOS, Softmar, Veson or similar systems.
• Knowledge of IMO regulations, charter parties, emissions programs and industry best practices.

Nice To Haves

• Master Mariner, Deck Officer license or sailing experience preferred.
• Experience with bunker procurement, voyage accounting and DA Desk preferred.
• Prior supervisory or leadership experience preferred.

Responsibilities

• Manage the commercial and operational execution of 7–10 dry bulk vessels.
• Provide timely and accurate voyage instructions to Masters and monitor execution from fixture through redelivery.
• Coordinate cargo loading, stowage planning, discharge operations and maximize cargo intake while maintaining safety and compliance.
• Procure bunkers and optimize fuel strategy considering cost, emissions and voyage performance.
• Appoint, manage and evaluate port agents while controlling agency costs and service quality.
• Calculate and settle laytime, freight, demurrage and associated voyage accounts.
• Investigate, negotiate and resolve operational disputes and commercial claims.
• Monitor voyage KPIs including schedule reliability, fuel consumption, emissions, turnaround time and voyage profitability.
• Collaborate with Chartering, Trade, Risk, Finance, Sustainability and regional teams to deliver exceptional customer service.
• Drive continuous improvement initiatives, standard operating procedures and operational best practices.
• Provide after-hours operational support as required.

Benefits

• Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
• Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
• The total compensation package for this position will also include annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior