Operations Manager (80% Travel Required)

Carvana

12d•Onsite

About The Position

The Operations Manager role will serve as a critical operations leader within the Reconditioning Special Operations team and be a main resource when on-the-ground at Inspection Centers, supporting ADESA Megasite Integrations. This role ensures the successful execution of site integration strategy by effectively managing RSO Teams and Carvana and Adesa associates through the setup and training of each department. The manager will ensure local site teams have the necessary tools and training to launch production and implement new processes. They will project manage key aspects of RSO Team initiatives while on site and act as a main point-of-contact for RSO Team members on assignment. Additionally, the role involves leading or supporting continuous improvement projects. When not traveling, the Operations Manager will support site operations by overseeing reconditioning lines, identifying bottlenecks, conducting root cause analysis, and performing site performance reviews with Senior Reconditioning leadership. They will be responsible for fully managing a facility to achieve targets in production, cost, and quality. Other duties may be assigned.

Requirements

Ability to travel 80% of the time.
Demonstrated strength across Reconditioning competencies, particularly Communication, Teamwork, and Reasoning.
Ability to multitask and prioritize effectively.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Experience leading a team of over 50 associates and a track record of developing employees.
Proven ability to solve urgent operational challenges through root cause analysis.
Excellent communication skills.
8+ years of management experience either in an automotive or lean manufacturing environment.
Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
Must be open to relocation, ideally nationwide but at minimum regionally (Northeast, Southeast, Midwest, West Coast).
Must be able to read, write, speak and understand English.
Must be at least 18 years of age.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Requires use of safety equipment that may include face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Ability to work variable schedule(s) as necessary.
Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Must be able to walk up to three miles each day.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Responsibilities

Ensure successful execution of site integration strategy by effectively managing RSO Teams and Carvana and Adesa associates through the setup and training of each department (operating system, proper tools, training resources, equipment, etc).
Ensure local site teams have all of the necessary tools and training to successfully launch production and implement new processes/procedures in new and existing IC facilities.
Project manage all key aspects of RSO Team initiatives while on site.
Act as a main point-of-contact and resource for all RSO Team members on assignment.
Lead or support continuous improvement projects as needed.
When not traveling, able to support a site’s operations by overseeing multiple reconditioning lines; identifying bottlenecks that affect site throughput and efficiency; conducting root cause analysis, action plans and site execution; and conducting site performance reviews with Senior Reconditioning leadership.
Able to fully manage a facility in achievement of targets in production, cost and quality.
Other duties as assigned.