Operations Manager - FAT

Signature Aviation • Fresno, CA

1d • Onsite

About The Position

As an Operations Manager, you are a critical part of the base leadership team, overseeing day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents. You lead by example, coordinating and directing team activities while upholding Signature Aviation’s gold standard of hospitality. In addition to your leadership responsibilities, you’ll occasionally step into frontline duties alongside your team, using your deep understanding of company policies and operational procedures to ensure a seamless guest experience throughout the terminal. This is a dynamic role requiring flexibility in scheduling (including nights, weekends, and holidays) and the ability to work in both indoor and outdoor environments near active aircraft and ground service equipment. From unpredictable weather to high-paced situations, your calm, capable leadership keeps everything running smoothly and guests feeling valued. If you're passionate about leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting, this role is built for you.

Requirements

• Deep understanding of company policies and operational procedures.
• Flexibility in scheduling (including nights, weekends, and holidays).
• Ability to work in both indoor and outdoor environments near active aircraft and ground service equipment.
• Calm, capable leadership.
• Passion for leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting.

Responsibilities

• Oversee day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents.
• Lead by example, coordinating and directing team activities.
• Uphold Signature Aviation’s gold standard of hospitality.
• Occasionally step into frontline duties alongside your team.
• Use your deep understanding of company policies and operational procedures to ensure a seamless guest experience throughout the terminal.
• Keep everything running smoothly and guests feeling valued through calm, capable leadership, even in unpredictable weather or high-paced situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed