Operations Manager - (M3)

Applied Materials • Boise, ID

2h • Onsite

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. This role provides direct supervision to a team of CE’s supporting Micron Technology’s F4 Fab in Boise, ID.

Requirements

• Experience leading teams in challenging environments.
• History of cross functional experience working with BU/SBU/FSO teams to solve critical issues.
• Demonstrate exceptional communication skills.
• Able to work well with internal and external teams.
• Comprehensive knowledge of P&L and QRAM programs.
• Knowledge of AGS dashboard and metric tracking.
• Understanding of CRM Passdown and expectations.
• Proven history of developing direct and eventual reports.

Responsibilities

• Develop and/or maintain customer relationships with all relevant individuals.
• When restrictions are lifted, perform face to face interactions with customers management staff.
• Weekly tie offs with counterparts in applicable Fab to ensure Quarterly Business Review data is reconciled as needed.
• Manage, coach and directs all customer engineers in applicable Fab.
• Responsible for salary planning, career planning, corrective actions where necessary, establish objectives and performance appraisals.
• Give formal updates to all employees. Business, new hires, new products.
• Initiate reports necessary for the business.
• Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
• Responsible for account planning with Account Sales and APM’s.
• Provides support plan for system sales and field engineering.
• Responsible for financial forecast for applicable Fab.
• Responsible for cost efficiency with the account measured by the financial result.
• Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
• Manages RMA procedure.
• Measurement of the engineers on their effectiveness.
• Manages accuracy, understanding and update of Customer Engineer hours tracking.
• Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Benefits

• Salary: $112,000.00 - $154,000.00
• Supportive work culture that encourages learning, development, and career growth.
• Empowerment to push boundaries and learn every day in a supportive leading global company.
• Programs and support that encourage personal and professional growth and care for employees at work, at home, or wherever they may go.
• Comprehensive benefits package
• Potential eligibility for other forms of compensation such as participation in a bonus and a stock award program.
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed