Operations Manager (Non-Complex)

Walmart•Searcy, AR

9d•$65,000 - $100,000•Onsite

About The Position

The Operations Manager (Non-Complex) role focuses on leading and developing store associates, ensuring compliance with company policies, driving financial performance, and providing exceptional customer service. This position involves community outreach, operational reviews, and fostering a positive and inclusive work environment. The role requires strong leadership skills to mentor, train, and evaluate associates, while also managing the financial health of the facility and ensuring adherence to safety and quality standards.

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Initiates, directs, and participates in community outreach programs.
Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety reviews, and developing action plans.
Provides supervision and development opportunities for associates by hiring, training, mentoring, evaluating performance, and setting clear expectations.
Models and demonstrates exceptional customer service standards, manages customer needs and complaints, and develops action plans for a high-quality customer experience.
Assists the store manager in driving financial performance by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
Coordinates and completes job-related activities by developing stakeholder relationships, supporting initiatives, identifying and communicating goals, building accountability, and promoting continuous learning.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
Works collaboratively, builds strong and trusting relationships, and communicates with impact to motivate and influence.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)