Operations Manager (Full-Time)

Spokane Valley Mall•Spokane, WA

2d•Onsite

About The Position

The Operations Manager is responsible for fulfilling the mission statement of creating the most enjoyable shopping experience possible for Guests. This role oversees a variety of operational tasks assigned by store management and may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.

Requirements

No prior experience or training.
Must be 18 years of age or older.
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.

Responsibilities

Compare and verify merchandise invoices to items received to ensure that shipments are correct.
Send any alterations, layaways, or special orders to Guests via FedEx.
Check accuracy of freight packing slips and transfer slips.
Double-check that all transfers have been processed through the register and that items match what you are shipping out.
When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked.
Remove any pins and plastic from merchandise shipped in.
Place Sensormatic tags on each garment in the designated place.
Hang and fold merchandise to be put on the sales floor and steam when necessary.
Assist on projects on floor when necessary.
Develop and maintain knowledge of Point of Sale (“POS”) software.
Receive freight boxes and store transfers through register.
Send discrepancies in store mail and file non-errors for 30 days.
Maintain all shipment-related paperwork.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping).
Send in recalls and Return to Vendors (RTVs) on a weekly basis.
Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.).
Organize fixtures and shelving.
Engage in activities that support a neat, clean, and organized work area.
Maintain daily work filed and in order.
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.

Benefits

Health options that empower you to take control of your care and make informed decisions for you and your family.
Medical Coverage: Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.
Dental and Vision Insurance: Preventive and routine dental and vision care to support your everyday health.
Virtual Care: 24/7 access to general, behavioral, and dermatology consultations.
Mental Health Resources: Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
401(k) with Company Match: Start planning for the future with traditional and Roth options. Discretionary matching contributions to qualifying Teammates.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA): Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan.
Performance Bonuses: Eligible teammates may earn incentive-based bonuses in recognition of their performance.
Teammate Discount: 40% off Buckle products and 25% off Buckle gift cards.
Vacation time is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year.
40 hours of sick time per year (or more where required by law), prorated for the first partial year; up to 80 hours of sick time may be carried over from one year to another with a maximum of 80 hours of sick time per year including carryover.
One floating holiday.
Up to three days of bereavement leave.
Salaried teammates receive one paid volunteer day.
Company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term).
Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options.
Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates.
Supplemental Insurance Options: Accident, critical illness, and hospital indemnity coverage is available for added financial protection.
Additional Benefits: Legal services, identity theft protection, and pet insurance are available to eligible teammates.
Part-Time Teammate Benefits: Teammate Discount, Medical Plan Access, 401(k) with Company Match, Mental Health Resources, Paid Leave in Applicable States.