Operations Manager (Full-Time)

The Buckle, Inc.Spokane Valley, WA
$19 - $25Onsite

About The Position

The Operations Manager is responsible for fulfilling the mission statement of creating the most enjoyable shopping experience possible for Guests. This role oversees a variety of operational tasks assigned by store management and may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.

Requirements

  • No prior experience or training.
  • Must be 18 years of age or older.

Responsibilities

  • Compare and verify merchandise invoices to items received to ensure that shipments are correct.
  • Send any alterations, layaways, or special orders to Guests via FedEx.
  • Check accuracy of freight packing slips and transfer slips.
  • Double-check that all transfers have been processed through the register and that items match what you are shipping out.
  • When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked.
  • Remove any pins and plastic from merchandise shipped in.
  • Place Sensormatic tags on each garment in the designated place.
  • Hang and fold merchandise to be put on the sales floor and steam when necessary.
  • Assist on projects on floor when necessary.
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
  • Develop and maintain knowledge of Point of Sale (“POS”) software.
  • Receive freight boxes and store transfers through register.
  • Send discrepancies in store mail and file non-errors for 30 days.
  • Maintain all shipment-related paperwork.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping).
  • Send in recalls and Return to Vendors (RTVs) on a weekly basis.
  • Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.).
  • Organize fixtures and shelving.
  • Engage in activities that support a neat, clean and organized work area.
  • Maintain daily work filed and in order.
  • Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
  • Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
  • Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
  • Special projects and other duties as assigned.

Benefits

  • Health insurance
  • Medical Coverage
  • Dental and Vision Insurance
  • Virtual Care
  • Mental Health Resources
  • 401(k) with Company Match
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Performance Bonuses
  • Teammate Discount
  • Time Off (Vacation time, Sick time, Floating holiday, Bereavement leave, Paid volunteer day for salaried teammates)
  • Income Protection (Company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans)
  • Leave of Absence Support
  • Supplemental Insurance Options (Accident, critical illness, and hospital indemnity coverage)
  • Additional Benefits (Legal services, identity theft protection, and pet insurance)
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