Operations Manager

Boys and Girls Clubs of North Central Illinois•South Elgin, IL

11d

About The Position

The South Elgin Clubhouse is evolving into a dynamic program hub, and this role leads that transformation. We’re moving beyond traditional afterschool care to deliver high-impact, skill-based experiences that guide youth from exploration to real-world readiness. The Operations Manager is the leader who brings this vision to life—someone who can manage complexity, activate community partnerships, and design programs that build toward meaningful outcomes—not just daily activities.

Requirements

3–5+ years in youth development, program management, or operations
Experience leading teen programs or workforce readiness initiatives
Strong ability to manage multiple programs and partners at once
Excellent leadership, organization, and communication skills
Passion for creating meaningful opportunities for youth

Responsibilities

Design and run multi-session programs that build toward showcases, competitions, or capstone projects
Maximize specialty spaces (STEM lab, art studio, gym) for purpose-driven programming
Oversee diverse program areas: STEM, arts, academics, athletics, esports, and leadership
Build and oversee Industry Clubs (e.g., Tech, Healthcare, Trades) with hands-on, real-world experiences
Oversee workforce readiness programs (Career Launch, financial literacy, job shadowing)
Create pathways to internships, certifications, and career exploration
Recruit and manage multiple community partners simultaneously, ensuring high-quality program delivery
Build strategic partnerships with schools, businesses, and community organizations
Lead outreach and enrollment efforts, especially for middle and high school youth
Engage families through events, communication, and program showcases
Oversee daily operations, ensuring a safe, structured, high-energy environment
Ensure spaces, equipment, and resources are safe, clean, and fully optimized for use
Maintain proper staffing ratios, schedules, facility readiness and program flow
Lead safety protocols, drills, and compliance
Supervise and coach Youth Development staff and coordinators
Establish a culture of accountability, energy, and excellence
Provide ongoing coaching to ensure staff facilitate intentional, outcome-driven youth experiences
Lead regular team meetings focused on program quality and youth impact
Oversee MyClubHub data tracking, including attendance, participation, and outcomes
Ensure compliance with grants, reporting, and organizational standards
Use data to adjust programming, improve engagement, and drive results
Support budgeting, inventory, and operational planning