Operations Manager
About The Position
The Operations Manager plays a critical role in overseeing the daily operations of the facility, ensuring seamless workflow across all departments, and driving efficiency and productivity. This role requires a hands-on leader who can effectively manage resources, optimize processes, and lead a team to achieve operational excellence. The Operations Manager is responsible for ensuring that the facility operates within budgetary constraints while maintaining high standards for safety, compliance, and quality. Additionally, this role focuses on fostering a collaborative work environment, building strong relationships with internal teams, and continuously identifying opportunities for process improvements to meet and exceed organizational goals. The Operations Manager will oversee a team of up to 15 CDL Drivers and 15 Warehouse Teammates, ensuring operational excellence and team success.
Requirements
- Strong understanding of DOT regulations, logistics rules, and operations.
- Thorough knowledge of practices, theories, and policies related to business and finance.
- Superior verbal and written communication and interpersonal skills.
- Excellent managerial and diplomatic abilities.
- Highly proficient in Microsoft Office Suite or related software.
- Exceptional organizational skills and attention to detail.
- Strong analytical, decision-making, and problem-solving abilities.
- 5+ years of extensive warehouse operations management experience.
- CDL A license required
Nice To Haves
- Bachelor’s degree or equivalent (Preferred).
- Previous food service experience preferred.
Responsibilities
- Ensure that supervisory personnel effectively schedule labor to provide efficient and responsive support for our purchasing and sales departments.
- Manage the facility profit and loss statement and ensure attainment of budget goals.
- Establish quantitative and qualitative metrics, guidelines, and standards to evaluate the company’s efficiency and effectiveness; identify opportunities for improvement.
- Forecast and prepare the operating budget using historical data and industry benchmarks.
- Identify and implement short- and long-term strategic needs for the organization.
- Oversee overall business planning, including disaster planning, work stoppages, and risk management.
- Control operating expenses and shrinkage; investigate discrepancies and deviations to ensure the operating budget is achieved.
- Enhance customer service and satisfaction through policy and procedural improvements.
- Maintain a clean, safe, and orderly work environment for all facility employees.
- Develop and administer safety incentive programs to motivate employees.
- Manage workers’ compensation costs through proactive case management and employee safety training.
- Supervise management direct reports and employees, demonstrating leadership, initiative, and integrity to cultivate and develop staff.
- Promote the training and development of staff with a focus on improvement and advancement.
- Create a team-oriented atmosphere where employees and management work toward common goals.
- Chair roundtable discussions to educate employees, resolve conflicts, foster communication, and improve morale.
- Demonstrate strong decision-making skills, reasoning, and judgment to identify, correct, and prevent operational and labor-related issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
