Operations Manager -(Jackson)

United SkatesJackson Township, NJ
Onsite

About The Position

With over 50 years of experience in recreation and entertainment facility management, United Skates of America is seeking an energetic and outgoing Operations Manager to join our team at United Skates of Jackson, located in Jackson Township, NJ. Our beautiful roller-skating facility, located at 2270 W. County Line Road, Jackson Township, NJ 08527 , features roller and inline skating, a large arcade, a novelty redemption shop, a pizza café, and the best birthday parties in town! If you’re a motivated leader who thrives in a fun, fast-paced environment and enjoys creating memorable guest experiences, we’d love to hear from you. Join a company with decades of success, a passion for family entertainment, and a team that truly loves what they do — apply today! We are looking for a motivated and dependable Operations Manager to oversee the daily operations of our facility. The ideal candidate will ensure operational efficiency and profitability, manage P&L responsibilities, develop and implement marketing strategies, and uphold the highest standards of customer service and operational excellence.

Requirements

  • Proven experience in P&L management and budgeting.
  • Strong operational background with staff management and development experience.
  • Expertise in sales and marketing, particularly in high-volume retail, restaurant, or entertainment industries.
  • Ability to create and implement successful sales and marketing plans.
  • Excellent problem-solving, communication, and customer service skills.
  • Flexibility to work varied shifts, including days, evenings, weekends, and holidays.
  • Reliable transportation or willingness to relocate to the Jackson Township area.
  • Availability to work some holidays.

Nice To Haves

  • Prior experience in entertainment, hospitality, restaurant, or retail operations preferred.
  • Experience in high-volume environments (e.g., fast food, hospitality, or entertainment) is a plus.

Responsibilities

  • Oversee day-to-day operations to ensure smooth and profitable performance.
  • Manage all P&L responsibilities, including budgeting, forecasting, and financial reporting.
  • Develop and execute strategic sales and marketing initiatives to drive growth and customer engagement.
  • Recruit, train, and lead a high-performing team while fostering a positive and productive workplace culture.
  • Ensure exceptional customer service and maintain high operational standards.
  • Ensure compliance with all health, safety, and company policies.

Benefits

  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
  • Performance-based bonus opportunities
  • HSA
  • Voluntary Benefits (Life Insurance, AD&D, Voluntary Short-Term Disability, Hospital Indemnity, and Accident Insurance)
  • Wellness Program and Working Advantage Employee Perks
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