Operations Manager

NeuroBionics•Somerville, MA

10d•Onsite

About The Position

NeuroBionics is hiring an Operations Manager to be the operational backbone of their growing team. As the first dedicated operations hire, this role will own the operational core, including HR, payroll, benefits, onboarding, procurement, accounts payable, and vendor relationships. The Operations Manager will also support lab facilities and safety, assist in planning future space growth, and serve as the internal hub connecting the bookkeeper, fractional CFO, and HR advisor. As the team expands, this role will build the systems and rhythm to keep everyone moving and free up founders to focus on strategy, fundraising, and science. This is a hands-on, generalist role for an individual who enjoys broad company involvement, operates with autonomy, and takes pride in establishing order in a fast-paced environment.

Requirements

Approximately 5 years of operations experience, ideally in a startup or small-company environment.
Hands-on experience with the operational core: payroll and HR administration, and/or finance operations (AP, procurement, transaction coding, vendor management).
Track record of building or standing up processes and systems, not just running mature ones.
Highly organized and independent; comfortable owning decisions and setting boundaries.
Integrity in handling sensitive payroll, compensation, and HR information.
Able to work on-site 4-5 days/week.

Nice To Haves

Comfortable in a regulated or controlled environment (medical device, lab, or similar), including the operational side of a quality system and basic lab safety/EHS.
Experience with lab or facilities operations and capital-equipment procurement.
Experience helping a founder hand off finance and operations and building the trust to make that work.
HR / People-ops background (can work with our HR consultant and run HR, payroll, and benefits).

Responsibilities

Run payroll, onboarding, and benefits administration.
Draft and implement HR policies (with support from HR advisor).
Serve as the team's first point of contact for people-operations questions.
Own procurement, accounts payable, vendor management and contracts.
Manage capital and long-lead equipment purchasing (POs, lead times, capex), and transaction coding.
Act as the inside contact for the bookkeeper to ensure accurate capture of operational activity.
Support the Quality team on the operational side of the quality system (training records, controlled purchasing, calibration scheduling).
Maintain and refine the systems the team runs on (meeting cadence, documentation, communications, onboarding, and workflows).
Improve systems and processes over time.
Manage vendor and contract relationships.
Coordinate lab-space and facilities needs.
Operate independently within a defined scope and resolve issues at your level.
Absorb operational complexity to keep the team and founders focused.