OPERATIONS MANAGER

Y. Hata & Co., Limited•Hilo, HI

21d•$76,100 - $102,700•Onsite

About The Position

For over 111 years, Y. Hata has proudly supported Hawaiʻi’s foodservice industry as a trusted, locally owned, family-run business. Our legacy is built not only on excellence, but on lasting relationships, tradition, and a deep commitment to our community. At Y. Hata, we’re dedicated to providing a purpose-driven workplace where every team member is embraced as part of our ʻOhana, and where dedication and heart are met with opportunity, support, and growth. As we continue to grow, our focus remains on cultivating a positive, engaging culture rooted in our Core Values — one where people feel valued, supported, and inspired to thrive. If you’re looking to make a meaningful impact and grow with purpose, we invite you to become part of the next chapter in our legacy of heart and excellence.

Requirements

Bachelor’s degree preferred.
Equivalent combination of education and relevant experience may be considered.
At least 6 years of related experience in Transportation Management, or related strategic functions to include demonstrated leadership responsibility.
Strong vendor negotiation experience at senior level.
Strong knowledge of federal, state, and local transportation regulations, including DOT compliance and safety standards.
Demonstrated experience in fleet management, route optimization, and transportation analytics.
Must possess or be able to obtain a valid Public Utilities Commission (PUC) Medical Examiner’s Certificate, along with a current driver’s license and an acceptable driving record, to support regulatory compliance and occasional operational needs.

Nice To Haves

Experience in food distribution, consumer goods, or a high-volume distribution environment is strongly preferred.

Responsibilities

Oversees daily warehouse operations including receiving, inventory control, storage, product handling, loading, and distribution activities to ensure operational efficiency, accuracy, and service standards are maintained.
Supervises transportation operations including dispatching, routing, delivery execution, and driver performance to support timely and efficient customer deliveries.
Ensures compliance with Company policies, safety procedures, DOT requirements, and applicable federal, state, and local regulations.
Promotes a culture of safety, accountability, teamwork, and continuous improvement throughout warehouse and transportation operations.
Assists in developing and implementing operational procedures and process improvements to enhance productivity, accuracy, and service performance.
Monitors operational performance, employee productivity, and training progress through observation, reporting, and operational metrics.
Investigates operational, inventory, delivery, and safety-related issues and works with leadership to implement corrective actions and process improvements.
Coordinates facility, fleet, and equipment maintenance activities to support safe and efficient operations.
Maintains physical conditions of the facility and operational equipment, including coordinating repairs and preventative maintenance as needed.
Collaborates with Sales, Purchasing, Customer Service, Inventory Control, and other departments to support operational alignment and resolve service issues.
Oversees inventory accuracy and the proper handling of damaged, returned, or obsolete materials.
Assists with staffing, scheduling, workload distribution, and resource planning to support operational demands and customer service expectations.
Supports budget and cost control initiatives by monitoring operational expenses and identifying efficiencies where appropriate.
Responds to operational issues, service disruptions, and emergency situations to support employee safety and business continuity.
Leads, coaches, and develops warehouse and transportation employees through training, performance feedback, and day-to-day supervision.
Performs similar and related duties as assigned by supervisor.
Uses the Company’s Mission/Vision Statements and Core Values as their guiding principles.