Operations Manager - Manufacturing

Jabil•Memphis, TN

About The Position

Jabil is hiring an Operations Manager to lead multiple functional areas across a manufacturing campus. The position provides strategic leadership for manufacturing operations, drives operational excellence, continuous improvement, cost optimization, and talent development, and supports customer satisfaction, employee engagement, and business performance. The manager works closely with Business Unit Managers, Workcell Managers, Functional Managers, cross-functional teams, and corporate leadership to deliver organizational objectives.

Requirements

Bachelor's degree or equivalent combination of education, training, and experience.
At least 10 years of manufacturing, operations, or related leadership experience.
At least 5 years of management experience leading managers and cross-functional teams.
Experience developing and executing operational strategies.
Strong background in performance management, workforce development, and succession planning.
Experience driving continuous improvement initiatives and operational excellence programs.
Advanced computer skills and experience using business systems, reporting tools, and operational software applications.
Strong leadership and people-management skills.
Strategic thinking and the ability to execute operational plans.
Expertise in manufacturing operations and continuous improvement methodologies.
Financial acumen, including experience managing budgets, costs, and operational metrics.
Strong analytical and problem-solving abilities.
Experience using operational KPIs and data-driven decision-making.
Excellent communication, presentation, and interpersonal skills.
Ability to lead large teams in fast-paced manufacturing environments.
Customer-focused mindset and commitment to operational excellence.
Ability to influence and collaborate across organizational levels.
Knowledge of forecasting, capacity planning, and cost management practices.
Understanding of quality systems, workplace safety, and regulatory compliance requirements.

Nice To Haves

Master's degree in Business, Engineering, Operations Management, or a related field.
Experience leading operations in a high-volume manufacturing environment.
Lean Manufacturing, Six Sigma, Kaizen, or related continuous improvement certification.
Experience with ERP/MRP systems and advanced operational reporting tools.
Multi-site or campus-level leadership experience.
Experience in electronics manufacturing, EMS, or a similarly complex manufacturing environment.

Responsibilities

Lead, coach, and develop Functional Managers and operational leadership teams.
Recruit, interview, and hire management-level talent.
Drive employee engagement, retention, succession planning, and leadership development.
Set performance expectations and hold teams accountable for operational goals and objectives.
Mentor and coach leaders and provide performance feedback.
Coordinate and lead large teams during change, growth, or operational challenges.
Develop and communicate campus operational strategies aligned with corporate objectives.
Execute strategic initiatives to improve efficiency, profitability, and customer satisfaction.
Update site and corporate leadership on strategic execution and performance.
Partner with cross-functional teams to align resources and business priorities.
Drive continuous improvement using metrics, trend analysis, and performance data.
Identify opportunities to streamline processes, eliminate waste, and improve efficiency.
Establish and improve operational measurement systems and reporting tools.
Implement industry best practices and share knowledge across facilities.
Maintain effective and efficient procedures, work instructions, and operational processes.
Monitor departmental costs, trends, and operational expenditures.
Develop and implement cost-reduction strategies that improve value and performance.
Analyze financial and operational data to support business decisions.
Provide cost-performance updates and recommendations to leadership.
Develop operational forecasts, assess future business trends, and improve planning accuracy by comparing forecasts with historical results.
Anticipate customer needs and proactively resolve operational challenges.
Ensure internal and external customer expectations are met or exceeded.
Maintain compliance with company policies, quality standards, security requirements, and safety regulations.
Manage sensitive and confidential information appropriately.
Promote safety, accountability, quality, and continuous improvement throughout the organization.