Manager, Operations Manufacturing

Living Spaces Furniture•La Mirada, CA
•$98,400 - $131,200

About The Position

The Operations Manager helps define and drive business transformation by streamlining operations and building solutions that simplify business processes and support strategic objectives. The role develops and deploys tools, methods, and processes—including Lean Management Systems—to improve growth and efficiency throughout manufacturing. The position oversees daily manufacturing operations and leads company-wide Lean initiatives, continuous improvement, and the deployment of programs across manufacturing departments. It provides leadership to production team members and direct reports, develops employee capabilities through coaching and training, and works cross-functionally to improve quality, lead time, productivity, and customer satisfaction. The role also manages project metrics and schedules, conducts root cause analysis, supports company and department OKRs, and ensures company physical assets are controlled, maintained, protected, and used appropriately.

Requirements

  • Bachelor's degree or equivalent from a four-year college in Business, Supply Chain Management, Logistics, Engineering, or a related field; an equivalent combination of education and experience will be considered.
  • At least 10 years of progressive operational leadership experience in a manufacturing environment.
  • Knowledge of Lean manufacturing and Six Sigma techniques.
  • Strong knowledge of manufacturing, operations, and quality.
  • At least 5 years of experience leading continuous improvement efforts and delivering results in business processes or operations.
  • A background implementing Lean continuous improvement that results in improved quality, lead time, and productivity.
  • Proficient knowledge of Microsoft Office products, including Office, Outlook, and Excel.
  • Experience leading and overseeing production team members.
  • Ability to delegate responsibilities and supervise, guide, and motivate direct reports.

Nice To Haves

  • Direct experience in furniture manufacturing operations.
  • Lean Manufacturing, Six Sigma, or APICS certification.

Responsibilities

  • Manage, plan, direct, and coordinate daily operations, work activities, and resources to meet manufacturing goals.
  • Drive company-wide Lean initiatives to improve operational effectiveness, including quality, lead-time reduction, and customer satisfaction.
  • Identify and implement continuous improvement activities that generate tangible savings and manufacturing process improvements.
  • Provide leadership for large employee populations in non-exempt positions and direct reports in exempt positions, optimizing resources to support company goals and customer service.
  • Support the Manufacturing Management Team in deploying programs across manufacturing departments to improve efficiency and productivity.
  • Coach, mentor, and train employees in improvement tools, including Lean Thinking, 5S, and Lean and waste-elimination approaches.
  • Collaborate with peers and department managers to establish goals, objectives, and metrics; review and amend actions as appropriate and focus on timely achievement.
  • Prepare and track project metrics and schedules.
  • Perform root cause analysis and propose or implement process improvements to increase manufacturing output and optimize production processes.
  • Ensure company physical assets, including buildings, equipment, and inventory, are controlled, maintained, protected, and properly utilized.
  • Assist in developing Lean training classes and implement policies and procedures to improve manufacturing operations.
  • Work cross-functionally with direct and support departments to drive best practices and improvement initiatives.
  • Lead company and department OKRs as required.
  • Develop and execute business strategies to attain board and shareholder goals, and provide strategic advice to direct reports.
  • Prepare and implement comprehensive business plans.
  • Communicate company policies and legal guidelines throughout the company and ensure they are followed.
  • Maintain trust relationships with shareholders, business partners, and authorities.
  • Delegate responsibilities and supervise direct reports, providing guidance and motivation to support performance.

Benefits

  • Medical insurance (full-time only, subject to eligibility requirements).
  • Dental insurance (full-time only, subject to eligibility requirements).
  • Vision insurance (full-time only, subject to eligibility requirements).
  • 401(k) with Company match (full-time and part-time, subject to eligibility requirements).
  • Vacation (full-time only or as otherwise required by applicable law, subject to eligibility requirements).
  • Paid sick leave (full-time and part-time, subject to eligibility requirements).
  • Flex or Health Spending Account (eligible full-time only, subject to eligibility requirements).
  • Employee Assistance Program (full-time and part-time, subject to eligibility requirements).
  • Holiday pay (full-time only, subject to eligibility requirements).
  • Life insurance (full-time only, subject to eligibility requirements).
  • Overtime pay for eligible, non-exempt Team Members.
  • Expense reimbursement as required by applicable law and Company policy.
  • Team bonus based on meeting specific goals and KPIs for eligible Retail, Guest Services, and Distribution Center Team Members.
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