Operations Manager

CAE • Montreal, QC

19d • Onsite

About The Position

Join CAE in bringing operational excellence to its first of its kind air traffic services division. The new purpose-built Air Traffic Services Training Center was officially inaugurated in January 2025. We are building up a customer-centric and innovative team to deliver accelerated training to over 150 students per year, while ensuring quality and transparency to our anchor customer, NAV CANADA. In this role, the Operations Manager, Air Traffic Services at CAE, you will act as the lead focal point for the site operations, ensuring smooth day-to-day operations and strategic improvements.

Requirements

• Vocational or technical degree
• Minimum of 5 years of experience managing projects involving cross-functional teams
• Proven leadership and people management experience
• Strong professional communication skills

Nice To Haves

• Background in aviation and/or training environments
• Experience working with operational or training facilities
• Bilingual proficiency in English and French

Responsibilities

• Act as the lead focal point for Air Traffic Services (ATS) Training operations, collaborating with internal stakeholders including facilities, security, procurement, and finance
• Oversee the ATS training facility to ensure efficient and seamless day-to-day operations
• Manage a team of approximately 20 employees, including responsibilities for scheduling, contracting, onboarding, payment processes, and people management
• Support workforce training initiatives and promote a culture of continuous learning and development
• Monitor expenditures and operational metrics, and provide regular reports to the Training Centre Leader and senior management
• Drive continuous improvement initiatives by optimizing processes, implementing digital tools, and identifying cost-saving opportunities
• Establish and maintain risk mitigation plans, ensuring compliance with safety requirements and audit standards
• Coordinate resources by supporting Training Managers in simulator and classroom scheduling

Benefits

• Access to state-of-the-art training and simulation tools.
• Multidisciplinary and multicultural teams.
• Positive and collaborative work environment.
• Dynamic and innovative workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree