Operations Manager

JVS SoCal•Los Angeles, CA

4d•Hybrid

About The Position

Join us and play a significant role in transforming lives and bettering our communities throughout SoCal. Working closely with the SVP of Philanthropy, this position is charged with helping to track, record and manage data regarding funding from individuals, corporate donors and foundations across the agency. In addition, this position will provide support with donor acknowledgement letters, data reports, mail merges and general administrative duties as assigned. Donor interaction may occur in an effort to collect Pledge Commitments. In addition, this position will provide logistical support to JVS SoCal’s 2 major fundraising events in the Spring and Fall.

Requirements

Minimum of 3-5 years of experience with non-profit fundraising culture/terminology.
Preferred minimum 3-5 years of experience with Raiser’s Edge, or another CRM
Must be highly organized and detail-oriented
Ability to work as part of a team with minimum supervision.
Customer service skills are essential
Experience with Microsoft Suite and relational database applications.
Must have experience in coordinating projects or events, excellent oral and written communication skills.
Willingness to be flexible in work schedule in support of events and deadlines is required.

Nice To Haves

AA or BA in, Education, Communications or Non-Profit Management.

Responsibilities

Responsible for supporting JVS SoCal’s donor development activities, including donor/gift entry, recognition, information processing, mailings, campaign/events, reports, solicitations by management and Board members.
Responsible for accurately recording and processing gifts and event-related donations
Generating acknowledgments and tracking respondents
Preparing reports for management and Board
Maintaining integrity, confidentiality and appropriate use of information.
Responsible for coordinating logistics of multiple campaign mailings.
This position oversees the Department’s data management, systems administration, analysis and reporting needs.
Manage and maintain the integrity of the fundraising databases.
Supporting the use of database programs, reporting and data analysis.
Working with management and volunteers to assist with planning and coordination of special events (e.g., annual luncheon, awards dinner and Scholarship reception)
Help manage and track event revenue, sponsorships, Tribute Journal messages/ads, guest list.
Other duties as assigned by management.