Operations Manager (2025-2026)

Hebrew Public•Philadelphia, PA

9h•Onsite

About The Position

The Operations Manager is the systems leader of Philadelphia Hebrew Public, creating a safe, welcoming, and highly organized environment where students and families are supported every day. This is a fast-paced, high-responsibility role. You will partner with the operations team to ensure all core systems run smoothly including the front office, attendance, family communication, student records, transportation, safety, food service, and facilities. You will support daily execution, respond to urgent challenges, ensure systems are followed consistently, and build strong relationships with families and partners. Reporting to the Director of Operations, you will help strengthen and improve these systems over time. You will partner with school leadership to align operations with school goals, support compliance with all requirements, oversee enrollment processes, and manage procurement and technology, so teachers can focus on teaching and students can focus on learning. Candidates do not need to speak Hebrew. We strongly encourage applicants from traditionally underrepresented backgrounds to apply.

Requirements

2–4 years of experience in school operations or administrative support (required)
Proficient in Microsoft Office and Google Workspace; experience with SIS platforms is a plus
Demonstrated success working with children and/or families—preferably in an elementary school setting
Strong written and verbal communication skills in English; Spanish fluency is a plus
Physically able to lift 50 pounds (materials, supplies, etc.)

Nice To Haves

Bachelor’s Degree in a related field (preferred)

Responsibilities

Create an office space and culture that is customer service-oriented, welcoming, organized, and accessible to all stakeholders including staff, learners, families, and partners
Lead and supports the operations team, particularly the office staff
Respond to general school inquiries via phone, in person, and email with urgency and thoughtfulness
Coordinate daily systems and procedures to ensure seamless execution of all school operations, including, parent communication, student transportation, data reporting, attendance, school food, school safety plans and facilities management
Manage school coverage including deployment of substitute teachers
Train school staff on daily procedures by ensuring operational systems are implemented with fidelity by all staff members and by giving feedback to stakeholders when systems are not meeting school needs
Use an operational lens and expertise to develop long-term operational strategy and carry out the leadership team's school goals and vision
Manage the student record keeping systems in line with state rules and regulations, including health and safety laws, teacher certification, city and state mandates, and all state and federal workplace regulations
Manage student transportation including arrival, dismissal, and field trips
Manage the school’s food services program and emergency exit and lockdown procedures and protocols; scheduling of fire drills in accordance with state law
Establish and maintains successful relationships with all members of the schools, builds partners to drive the goals of our school community
Advocate for all policies, procedures, and communications across the school community to drive student outcomes
Establish and maintain successful relationships within all members of the school and building partners to drive the goals our school community
Build and manage relationships with key stakeholders (families, staff, students, Charter School Office, vendors, organizational partners, and Hebrew Public network team)
Collaborate with Leadership Team in creating effective and efficient communications to all stakeholders, and creating smooth and efficient in-school systems
Key partner in planning and executing school-family events and involvement, including family nights
Manage student enrollment process including application, lottery, waitlist, transfer, withdrawal process, and monitoring of accurate student records
Responsible for site level procurement of supplies, materials, equipment and inventory management.
Oversee on-site technology activities in alignment with school’s operational goals and budget

Benefits

Health Coverage: Medical: Employer covers 85% of premiums, Dental: Employer covers 85% of premiums, Vision: 100% covered by employer.
Retirement: 5% Employer Match of your annual salary dollar for dollar. No vesting period.
Additional Compensation: Opportunities for performance bonuses and additional stipends.
Wellness Matters: Mental health resources and employee assistance programs.
Perks for You: Discounts on wellness programs & gym memberships
Generous Paid Time Off: Enjoy 20+ holidays, 10 PTO days (10 month staff) and 14 PTO days (12 month staff)
Family First: 6 weeks paid parental leave for primary caregivers and 4 weeks for non-primary caregivers when welcoming your new child.
Fertility Services: Coverage of fertility services and minimal out-of-pocket costs
Health Care & Dependent Care Flexible Spending Accounts: Up to $3,000 in HRA funds
Employer-Paid and Voluntary Life Insurance: AD&D benefit of one times salary up to a maximum through UNUM. This valuable benefit is provided at no cost to you.
Learn & Grow: Access to workshops, certifications, and ongoing professional development
Advance Your Career: University partnerships for certification.
Travel: Opportunities for global travel experiences.