Operations Manager

Olberding Brand Family • Tampa, FL

11d • Hybrid

About The Position

Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused on delivering the highest quality and client service in the graphics design, management and printing industry. We Design, Optimize and Protect Brands. Our clients are primarily consumer products companies and printers and we help them by delivering a broad range of services from brand strategy and packaging design, to adaptive design across various print and digital platforms, all the way to color management and the production of printing plates. With our world headquarters located in Cincinnati, we have over 450 employees throughout the United States and offices in Europe and Asia. The Operations Manager will oversee the daily business activities of an artwork operational team. This team has project management, adaptive design and production art personnel and responsibilities, as it pertains to the packaging pre-media industry. The Operations Manager will be responsible for managing its resources and ensuring that all procedures are carried out properly, including regular evaluations of operational efficiencies, project planning, assigning team activities, and making changes to maximize the staff’s productivity. The Operations Manager will assess the needs of their team, collaborates with functional directors, and find ways to contribute to the overall strategic goals of the company.

Requirements

• Minimum of 2-5 years’ experience in operational management with detailed knowledge in Design Adaptation and Graphics Services/Pre-media
• Proven management experience
• Excellent organizational and leadership abilities
• In depth knowledge of diverse business functions and principles (e.g. design, color management, production art, 3D/eComm, prepress, etc.)
• Working knowledge of data analysis and performance/operation metrics
• Proficient use of Apple operating system including knowledge of business software (Word, Excel, PowerPoint, FileMaker Pro and Acrobat)

Responsibilities

• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff and provide constructive feedback
• Assist the team in gathering information, conducting pre-pro meetings and entering work into production schedules
• Oversee customer support processes and organize them to enhance customer satisfaction
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics

Benefits

• Comprehensive health, dental, and vision insurance
• A 401k retirement plan with company contributions
• Flexible/hybrid work schedules
• Generous paid time off (PTO), personal time, and volunteer time off, in addition to 8 observed holidays
• Parental leave
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed