Bertha Alyce Academy Operations Manager

EVELYN RUBENSTEIN JEWISH COMMUNITY CENTER OF HOUSTON TEXAS•Houston, TX

1d•Onsite

About The Position

The Operations Manager serves as a strategic and operational leader responsible for the overall business operations of the Bertha Alyce Academy. This role provides oversight of enrollment management, financial operations, compliance, and administrative systems to ensure the school operates efficiently and sustainably. This is a highly hands-on role that both owns and executes the school’s core administrative functions. As the primary administrative lead for the preschool, the Operations Manager is responsible for directly managing day-to-day operations while also evaluating, improving, and maintaining the systems that support them. The position requires a balance of execution, ownership, and decision-making, with accountability for operational performance, financial accuracy, and enrollment outcomes. The Operations Manager partners closely with the Head of School and organizational leadership to support strategic priorities and ensure operational excellence.

Requirements

Experienced level
Serves as the primary administrative and operational lead for the preschool
Operates without direct administrative staff; responsible for both execution of daily functions and oversight of operational effectiveness
Independently manages workload, priorities, and deadlines across multiple functional areas
Exercises sound judgment and decision-making authority in day-to-day operations
Proficiency in enrollment management, financial operations, compliance, and administrative systems
Ability to balance execution, ownership, and decision-making
Accountability for operational performance, financial accuracy, and enrollment outcomes
Partners closely with the Head of School and organizational leadership
Experience with Salesforce, Brightwheel, Brivo, and SharePoint is preferred

Nice To Haves

Experience with Salesforce, Brightwheel, Brivo, and SharePoint is preferred

Responsibilities

Provide leadership and ownership of all preschool administrative and business operations
Evaluate, develop, and implement systems and processes that improve efficiency, accuracy, and service delivery
Identify operational gaps and proactively recommend and implement solutions
Serve as a key advisor to the Head of School on operational performance, enrollment trends, and financial sustainability
Establish and monitor operational KPIs related to enrollment, revenue, and administrative effectiveness
Manage and execute all enrollment functions from inquiry through registration for Early Childhood programs and Summer Camp
Serve as the primary point of contact for prospective and current families; coordinate tours and respond to inquiries
Monitor enrollment trends, projections, and conversion metrics; adjust strategies to meet enrollment goals
Maintain accurate enrollment data across systems (Salesforce, SharePoint, and other platforms)
Support families with registration changes, account updates, and ongoing enrollment needs
Ensure a high-quality, consistent experience for all families throughout the enrollment lifecycle
Own and manage financial operations including tuition billing, expense tracking, contractor payments, and purchasing
Ensure accuracy and integrity of tuition accounts, enrollment-related charges, and financial records
Monitor financial performance against budget expectations and proactively address variances
Partner with Head of School and finance leadership to support budget development, forecasting, and reporting
Establish and maintain financial processes, documentation, and internal controls
Serve as a primary point of contact for scholarship families and manage related communications
Review applications, track required documentation, and ensure timely processing during scholarship cycles
Prepare materials and participate in scholarship committee meetings, including evening meetings during peak season
Maintain accurate scholarship records and provide ongoing support to financial aid recipients
Ensure consistency, fairness, and compliance in financial assistance administration
Ensure all student and staff records meet state licensing and regulatory requirements
Maintain organized, accurate, and audit-ready files for current and former students and staff
Prepare and manage incident reports in accordance with school policies
Maintain therapist documentation and required program records
Ensure adherence to organizational policies and regulatory guidelines
Oversee and maintain administrative systems, ensuring data accuracy and effective use across platforms
Manage access systems (e.g., Brivo), enrollment tools (e.g., Salesforce, Brightwheel), and other operational platforms
Coordinate facility-related needs including work orders, vendor communication, and follow-up
Order and track school, office, and camp supplies within established budgets
Manage front office operations, ensuring a professional, welcoming, and efficient environment
Provide administrative and logistical support to teachers and school leadership
Serve as a collaborative partner to the Head of School and Early Childhood leadership team
Provide direction, organization, and accountability for administrative workflows and priorities
Support a culture of professionalism, responsiveness, and continuous improvement
Act as a key liaison between families, staff, and leadership to ensure clear and effective communication
Support payroll-related documentation and administrative processes as needed
Attend occasional evening meetings during scholarship season
Assume additional responsibilities as assigned by the Head of School