Ops Manager Hauling
About The Position
Within a business unit, the Operations Manager - Hauling manages collections activities for commercial, industrial, and residential customers, as well as container delivery and pickup, across a geographically dispersed area. The role leads Operations Supervisors, Dispatchers, Operations Clerks, Drivers, and Helpers responsible for commercial, roll-off, and residential route systems throughout the business unit. Working with the General Manager and other business-unit managers, the Operations Manager executes a local market strategy that complements the Area’s strategic operating and marketing plans. The role implements tactical initiatives to promote functional excellence and achieve budget goals, oversees collections operations, maintains effective safety and accident-prevention programs, ensures compliance with standards, and leads change initiatives that support the business unit’s growth and durability.
Requirements
- High school diploma or GED.
- At least 2 years of supervisory or management experience, or participation in Republic Services’ management trainee program.
- Demonstrated business acumen, strategic thinking, and ability to execute a formulated strategy.
- Ability to lead change initiatives and direct a large staff.
- Process-oriented and results-oriented approach to setting and pursuing aggressive goals, with commitment to organizational success and ability to marshal resources.
- Problem-solving, analytical, critical-thinking, and decision-making skills.
- Ability to optimize near-term results in support of long-term sustainable success.
- Collaborative approach and ability to build and work with teams.
- Creative thinking and willingness to challenge conventional solutions.
- Ethical behavior and ability to promote ethical conduct.
- Strong leadership skills and sound judgment of talent, particularly in hiring and developing high-performance teams.
Responsibilities
- Manage staff, including hiring, training, coaching, performance management, developing supervisory goals and objectives, and resolving safety issues and claims.
- Implement plans aligned with the business unit’s strategic and operating plan, and champion tactical initiatives that improve customer experience, growth, durability, and profitability.
- Manage productivity and route systems for commercial, roll-off, and residential routes; establish productivity goals; ensure adherence to operating standards; and manage labor hours and disposal expenses.
- Work with customers and local, state, and federal government employees to resolve customer service concerns and ensure regulatory compliance.
- Oversee safety and accident-prevention programs, take reasonable action to prevent accidents and injuries, maintain a safe and productive work environment, and implement and maintain an effective loss-control and safety program.
- Lead operations to ensure compliance with environmental, operating, regulatory, safety, accounting, and ethics standards.
- Approve expenses and manage the operations department budget, including purchase orders and vendor pricing.
- Develop a high-performing team and workplace culture, manage performance and talent development, and encourage sharing of best practices.
- Build and maintain effective relationships with relevant government, community, and environmental groups.
Benefits
- Comprehensive medical benefits coverage, dental plans, and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability coverage.
- Life insurance and accidental death and dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO).
- Annual incentive plan target bonus of 20%.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
